Account Manager

hace 2 semanas

Barcelona, Barcelona, España Phiture GmbH A tiempo completo

Hi, we're Phiture — the mobile growth consultancy working with the teams behind leading apps like Adobe, Headspace, and LEGO.

We're on a mission to become the #1 company in our industry, and we need great people to make it happen.


WHAT TO EXPECT
We are seeking a highly motivated and experienced Account Manager to join our European client service team at Phiture.

In this role you will have the opportunity to work with cutting-edge technology, top-tier clients, and a talented team of marketing professionals.

With a focus on delivering exceptional results, you will be responsible for managing client relationships, developing strategies, and driving revenue growth.

This is a unique opportunity to be part of an industry that is constantly evolving, and to make a real impact in the app marketing landscape.


WHAT YOU'LL DO

  • Managing 46 client accounts, driving strategy, securing upsells and renewals
  • Help to lead projects from beginning to end while fostering relationships directly with clients and the agency team
  • Baselevel client contact, management of status meetings, organizing information shared by and with the client, and ensuring agency procedures are followed
  • Gain and maintain knowledge of client businesses, industries, and competition.
  • Initiate/draft scope documents and chaperone proposals for client review and approval
  • Reliable account forecasting and controlling client KPIs.
  • Generate and realize business opportunities on accounts with a focus on longterm relationships, crossselling, and acquisition of new projects.
  • Ensure a great outcome of each project by connecting all involved departments (designer, translator and others).

WHAT YOU BRING TO US

  • 5+ years of experience in Account & Project Management
  • Understands the business issues clients face in a variety of industries
  • Possesses superior communication skills, both internal and client facing
  • Self-Starter who is proactive, positive, and adaptable with a problemsolving approach
  • Has strong relationship management, organizational and project management skills
  • Manages up and knows when to escalate internal and/or client concerns
  • Identifies opportunities for growth and incremental opportunities with client partners
  • Strong interest in technology or digital marketing
  • Collaborative and able to work effectively across different teams and personalities
  • Open, collaborative leadership style with the ability to motivate and inspire others.
  • Understanding the challenges of large corporate companies, digital landscape, and solutionorientated mindset.
  • Excellent spoken and written english skills are required, any additional language is a plus
  • Based in Europe

WHAT WE OFFER YOU:

  • Unlimited remote work within your home country and up to 90 days of international remote work every year
  • The opportunity to boost your salary with our quarterly bonus scheme and share in the company's financial success
  • Full and free mental health support from licensed therapists through our partnership with the Oliva
  • Regular team events and a yearly, allexpensespaid company offsite
  • A yearly €1,000 budget for your personal development
  • One training day a month to focus on your personal and professional growth
  • Accelerated career development supported by quarterly feedback and progression sessions via Culture Amp, the online people and culture platform
  • Flexible working hours so you can find the working patterns that best suit you
  • Up to 30 days of paid vacation every year — plus more for special occasions
  • An individual career roadmap and personal development plan to support a progressive learning curve
  • A flexible working space at our spacious, petfriendly headquarters in one of Berlin's lively districts
  • Onboarding package full of branded Phiture gear and a company MacBook
  • Opportunity to actively influence change by joining our internal Culture, Climate Action, and Diversity & Inclusion teams
  • A monthly remote work allowance to help you spruce up your home office space — plus your own monitor and desk chair
  • Birthday, anniversary, and seasonal gifts from responsibly sourced local businesses

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