Customer Success Manager Internship – French speakers

hace 2 semanas


Barcelona, Barcelona, España LittleBig Connection A tiempo completo
Job description Your LittleBig responsibilities

We are currently seeking an entry-level Customer Success Manager to join our dynamic team at LittleBig Connection, based in the vibrant city of Barcelona, Spain. This role is a unique opportunity for someone looking to kickstart their career in customer success management within the tech industry.

  • Manage and develop client portfolios while ensuring high levels of customer satisfaction.
  • Identify opportunities for customers to use more of our services and collaborate with sales teams on expansion opportunities.
  • Maintain strong relationships with clients by providing excellent service and understanding their needs.
  • Analyze customer data to improve customer experience and create actionable strategies that will lead to increased retention rates.
  • Hold product demonstrations for customers, showcase new features and upgrades as they become available.
  • Collaborate closely with other departments including Sales, Marketing, Product Development among others to ensure consistency in delivering company-wide goals.
  • Evaluate and enhance tutorials and other communication infrastructure such as FAQs or Knowledge Base articles based on feedback from customers or personal observations during interactions with them.

This position requires fluency in both English and French languages. It's a fantastic chance for you if you're passionate about technology, eager to learn, grow your skills rapidly while working alongside experienced professionals who are leaders in this field.

Candidate profile

You're an ambitious individual who thrives on challenges. As a recent graduate or someone looking for their first step into the world of Customer Success Management; you have excellent communication skills coupled with an analytical mindset which allows you understand complex issues easily.

  • You hold a Bachelor's degree preferably related fields like Business Administration or Computer Science but we value diverse educational backgrounds as well.
  • You're fluent in English and French, both written and spoken. Additional languages are a plus.
  • You have excellent communication skills, with the ability to explain complex concepts in a clear, concise manner.
  • You possess strong problem-solving skills with an analytical mindset that allows you to understand customer needs and provide effective solutions.
  • You're comfortable working in fast-paced environments where priorities can shift rapidly as we grow our business.
  • Experience or knowledge of CRM software would be beneficial but not essential as training will be provided We believe this role is your chance to develop valuable skills while making a real impact on our company's success. We look forward to hearing from youWe are looking for our future teammate, so if you think you fit the profile, don't hesitate to apply We look forward to meeting you What can you expect? LittleBig Connection is proud to be an equal-opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability or other characteristics.


  • Barcelona, Barcelona, España Mantu Group Sa A tiempo completo

    Madrid Permanent Job LittleBIG Connection is actively looking for a Customer Success Manager You will join our teams in Madrid as a Customer Success Manager to play a key role in ensuring the continued success of our rapidly growing customer base. Our Customer Success team is founded on the core tenet that customers who are successful will sustain and...


  • Barcelona, Barcelona, España Mantu Group Sa A tiempo completo

    Barcelona Internship Who are we?About LittleBig Connection The world of work has been transforming at an incredible speed. Today, companies must not only adapt to keep pace with change – they have to get ahead of the game. They need to function as integrated organizations, positioning the best talent at the heart of each project to leverage the right...

  • Customer Success Manager

    hace 2 semanas


    Barcelona, Barcelona, España Kantox Limited A tiempo completo

    We are looking for 2 Customer Success Managers who will sit at the heart of Kantox, giving you an opportunity to work closely with the Tech, Product and Sales team, building technical knowledge and commercial skills in the process.We're looking for an experienced Customer Success Manager with Experience in B2B SaaS platforms and a second profile who'd be...


  • Barcelona, Barcelona, España Join Our Team A tiempo completo

    It's with that in mind that Beyond is looking to add a Senior Customer Success Manager 1 to join our growing Customer Experience Team in Europe. Reporting to the Manager, Customer Success, you will have the opportunity to play a key component in ensuring our customers not only survive but thrive in this environment. As the world and travel landscape shift...

  • Customer Success Manager

    hace 1 semana


    Barcelona, Barcelona, España Kantox A tiempo completo

    We are looking for 2 Customer Success Managers who will sit at the heart of Kantox, giving you an opportunity to work closely with the Tech, Product and Sales team, building technical knowledge and commercial skills in the process.We're looking for an experienced Customer Success Manager with Experience in B2B SaaS platforms and a second profile who'd be...

  • Customer Success Intern

    hace 2 semanas


    Barcelona, Barcelona, España Hosco A tiempo completo

    About the department:Our Customer Success team is in charge of all relations with partner employers at Hosco. Employers can be any business unit or corporate account directly linked with the hospitality industry. We currently support the recruitment of leading employers across the globe and our ambition is to welcome many more We work with 5* Hotels,...

  • Customer Success Manager

    hace 1 semana


    Barcelona, Barcelona, España Kantox A tiempo completo

    We are looking for a Customer Success Manager who will sit at the heart of Kantox, giving you an opportunity to work closely with the Tech, Product and Sales team, building technical knowledge and commercial skills in the process.You will ensure that our clients receive the highest value from us by supporting them at every stage of their lifecycle with...

  • Customer Success Manager

    hace 1 semana


    Barcelona, Barcelona, España TransferRoom A tiempo completo

    TransferRoom is a hyper growth B2B SaaS business on a mission to change the football transfer market for the better. We do this by empowering football clubs, agents and players to be successful in the transfer market by giving them real-time market intelligence and direct access to a global network of decision makers.Since our launch in 2017, clubs have used...

  • Customer Success Manager

    hace 2 semanas


    Barcelona, Barcelona, España Red Points A tiempo completo

    Job Description We are looking to fill our Customer Success Manager position. If you feel like this is the next step in your career, keep reading As our Customer Success Manager , you will be in constant interaction with our clients to provide the best customer experience and, of course, maintain our current churn rate. We are looking for a Customer...


  • Barcelona, Barcelona, España Dataventure | Edg Group A tiempo completo

    .Depuis plus de 10 ans, DATAVENTURE développe des solutions d'acquisition digitale au service des annonceurs pour répondre à leurs objectifs de conquête digitale nationale ou locale. En 2023, nous avons structuré nos activités en fusionnant deux entreprises expertes du secteur Cardata et Adventure Conseil.Notre groupe est organisé avec deux entités...

  • Customer Success Manager

    hace 2 semanas


    Barcelona, Barcelona, España Red Points A tiempo completo

    Company Description What's Red Points all about?**Red Points is the most widely used solution to recover digital revenue. Over 1.000 companies rely on our platform to fight counterfeits, piracy, impersonation, and distribution abuse. They leverage Red Points to take back the revenue that's rightfully theirs. With 270+ professionals and offices in New York,...

  • Customer Success Manager

    hace 2 semanas


    Barcelona, Barcelona, España Expereo A tiempo completo

    Expereo believes in the power of Internet connectivity. As the world's largest provider of managed internet,SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business' productivity with flexible and optimal Internet performance. We strive to design services and solutions to meet...

  • Manager, Customer Success

    hace 2 semanas


    Barcelona, Barcelona, España Nutanix A tiempo completo

    Job SummaryNutanix is building a world-class Customer Success and Renewals organisation and we are looking for a Manager of Customer Success across Southern Europe.About the teamNutanix EMEA Customer Success team is responsible for accelerating revenue growth with our Subscription Customers. You will lead a team of representatives who will focus on driving...


  • Barcelona, Barcelona, España Join Our Team A tiempo completo

    Beyond is the global leader in revenue management, helping hosts and property managers unlock new ways to generate the most revenue with their vacation rentals. Since pioneering dynamic pricing for the vacation rental market a decade ago, Beyond has supported millions of listings globally and helped customers increase their annual revenue by an average of...


  • Barcelona, Barcelona, España Bizaway A tiempo completo

    Customer Success Executive French SpeakingCustomer Success ExecutiveFrench Speaking Email About BizAwayHere at BizAway, we Deliver the Future of Travel. About BizAwayHere at BizAway, we Deliver the Future of Travel. We are a solid international company with strong ambitions and great expertise. With a focus onsustainability, on a daily basis we support...

  • Customer Success Manager

    hace 1 semana


    Barcelona, Barcelona, España Appinio Gmbh A tiempo completo

    (Senior) Customer Success Manager - DACH (m/f/d) Barcelona Barcelona, Catalunya, ES Your mission as a (Senior) Customer Success Manager As Appinio continues to revolutionize and conquer the market research industry, we are dedicated to continuously delivering exceptional experiences to our clients. Our Customer Success Team plays a fundamental role in this...

  • Customer Success Manager

    hace 1 semana


    Barcelona, Barcelona, España Mongodb A tiempo completo

    The Role:We are searching for a driven and proactive Customer Success Manager (CSM) to assist customers in maximizing the value of their MongoDB subscription and services.Individuals in this position should have a keen interest in technology and a willingness to tackle new challenges head-on. They should be adaptable and enthusiastic about innovating with...

  • Customer Success Manager

    hace 2 semanas


    Barcelona, Barcelona, España MongoDB A tiempo completo

    We are looking for a motivated, hardworking and hands-on Customer Success Manager (CSM) to help our customers realize and improve the value of their MongoDB subscription and services.Individuals in this role have a passion for technology and the ambition to dive head-first into new challenges with some of our largest global customers; are adaptive and...

  • Customer Success Manager

    hace 2 semanas


    Barcelona, Barcelona, España ForceManager A tiempo completo

    ForceManager is the sales CRM for teams that are constantly on the move: they work with face-to-face sales (either with physical visits or video-visit) and report their sales activities from the road , in the office or at home . What makes ForceManager successful is that it makes life much easier for sales managers and sales reps. It is intuitive and easy to...

  • Customer Success Manager

    hace 2 semanas


    Barcelona, Barcelona, España EQS Group AG A tiempo completo

    JOIN OUR TEAMAre you passionate about providing your customers with the best possible onboarding experience andan outstandingsupport? Thenyou'vecome to the right placeWe are looking for a Customer Success Manager who'll take care of our cloud-based compliance software portfolio.From planning over implementation to building successful long-term business...