Waiter/waitress IRD
hace 1 semana
Empresas: Hotel Mandarin Oriental Ritz, Madrid
The Mandarin Oriental Hotel Group is a well-known owner and operator of luxury hotels and resorts worldwide.
The Group currently manages 41 hotels with over 11,000 rooms in 25 countries across various business and leisure destinations.
With a team of more than 350 colleagues, we are looking for waiters/waitresses who are dedicated to providing top-notch service and exceeding guest expectations.
The Hotel, with a sophisticated design by renowned designers Gilles & Boissier, offers 100 rooms and 53 suites inspired by the city's history, Spanish culture, and art.
Through a meticulous restoration honoring César Ritz's legacy, a prime location, five restaurants and bars led by a renowned chef, and exceptional leisure and wellness facilities, Mandarin Oriental Ritz, Madrid promises to be the city's ultimate luxury hotel.
Responsibilities:
- Understand the outlet's concept and F&B offerings to explain them to guests.
- Complete mise en place for efficient service, including cleaning and equipment preparation.
- Operate the point of sale system for order processing.
- Upsell services and products to enhance guest experience and increase revenue.
- Handle billing and cashiering following hotel standards.
- Maintain outlet equipment and utensils in good condition.
- Assist in stocking and organizing supplies.
- Perform other duties as assigned by the manager.
Requirements:
- Degree or Higher National Diploma in Hospitality/Hotel/Business Management preferred.
- Experience as a server in a high-volume restaurant with top-tier service preferred.
- Minimum of 1 year working in a Michelin Star restaurant or Five Star Hotel.
- Ability to understand and deliver superior customer service.
- Basic computer skills, including MS Office, preferred.
- Effective communication with diverse individuals.
- Availability for night shifts.
- Proficiency in Spanish & English; knowledge of other languages is a plus.
- If you are excited to work in a fast-paced F&B environment, please apply for this position.
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