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Customer Service Representative with Native Level
hace 2 semanas
Long-term contract
Vallès Occidental, Spain
Full-time
Competitive salary
- Incorporación inmediata
¿Dónde trabajarás?:
Our client is an American company of the industrial sector, present worldwide and providing highly technological solutions of air filtering.
¿Qué harás?:
- As a Customer Service Representative your key responsibilities will be:
- You will handle customers' purchasing orders, by using a mix of different technologies and processes, and ensure effective service and administrative support for the assigned customers, following compliancy regulations.
- You will provide delivery commitment to customers and followup on order activity, to alert customer and sales team in case of discrepancies
- You will perform Inbound and outbound communication with our customers/suppliers and within the organisation
- You will provide necessary shipping and quality documentation to facilitate shipments and collections of the goods
- You will handle new customer and supplier requests creation, and local purchasing tasks, manage invoice creation and corrections and return of the material activities
- You will escalate customer complaints across several communication channels
¿A quién buscamos?:
- You are the person we are looking for if:
- You have higher education or bachelor's degree with administrative and/or commercial orientation or equal through experience
- You have a Native level of German and an Advanced level of English
- You have at least 1 or 2 years' experience in administration/customer service/logistics
- You have working knowledge of MS Office packages and Oracle R12. Knowledge WorkDay, Ecommerce, webportals and EDI is an asset
¿Qué ofrecemos?:
- What we offer:
- A permanent full-time job of 40 hours per week
- Hybrid schedule to be applied; after 2 months of training
- Schedule: 17h (1h flexibility), from Monday to Friday
- Training and internal growth opportunities
- Shuttle from Pl. España to the organisation
¿Necesitas + info?:
Georgina Bellhouse
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