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Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients.
As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems.
Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best—running and growing their business.
Your Role and Responsibilities- / hypothesis-based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs, a team that is client focused, courageous, pragmatic, and technical, you'll collaborate with clients to optimize and trailblaze new solutions that address real business challenges.
If you are passionate about success with both your career and solving clients' business challenges, this role is for you.
- Solving Client Challenges Effectively: Understanding clients' main challenges and developing solutions that helps them reach true business value by working thru the phases of design, development integration, implementation, migration and product support with a sense of urgency.
- Agile Planning and Execution: Creating and executing agile plans where you are responsible for installing and provisioning assets, testing, migrating to production, and daytwo operations.
- Technical Solution Workshops: Conducting and participating in technical solution workshops.
- Building Effective Relationships: Developing successful relationships at all levels —from engineers to CxOs—with experience of navigating challenging debate to reach healthy resolutions.
- Self-
Motivated Problem Solver:
Demonstrating a natural bias towards self-motivation, curiosity, initiative in addition to navigating data and people to find answers and present solutions.
- Collaboration and Communication: Strong collaboration and communication skills as you work across the client, partner, and IBM team.
Storage Technology Skills:
- Strong Linux/Unix skills with experience in OS system administration, Storage Volume management, debugging, package manager (rpm and dpkg), user management, OS based permissions. Fluent using the CLI.
- Knowledge about Containers technology, like K8s and OpenShift
- Experience with NAS based solutions
- Experience managing Broadcom or Cisco SAN solutions
- Strong networking knowledge, from a concept point of view, like switching, routing, firewalls, proxy, vlan managing, etc. (handson experience is not required).
Preferred Technical and Professional Expertise
Expertise in IBM Storage Offerings:
Knowledge in the followign technologies is a plus for this position:
- Official certification managing or administering Linux solutions, like RedHat or Suse Linux.
- Handson experience with OpenShift Container Platform.
- Storage, SAN or Networking certifications
- Handson experience installing and managing IP based networks
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company.
They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers.
The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
Location StatementIBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly.
If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.
