Learning Programs Coordinator
hace 2 semanas
Who we are, what we do and why we do it We are a global digital marketing service provider who specializes in affiliate marketing & publishing.
We are digital natives, data obsessed and focused on measurable outcomes.We are proud of our people and we have some of the most talented individuals you'll ever meet working with us.
Our values are at the heart of all decisions we make, from business goals to people initiatives and they have helped us to develop a world class team of experts, we are proud off.
We've grown considerably in the past months and continually focus on growth via our global talent – you would be joining us at the most exciting time in our history.
Your new role:
The Learning Programs Coordinator is responsible for spearheading the optimization of coordination, registration, and data management services for all the Learning & Development initiatives, ensuring their overall efficiency and effectiveness.
This involves establishing robust processes and policies, conducting thorough process improvement reviews, and continuously monitoring day-to-day operational activities.The Learning Programs Coordinator will also provide insightful information to the Director, managers, and other stakeholders through data analysis and preparation of statistical information.
This includes preparing course completions, employee learning records, and program certificates as needed.What you'll be working on: Manage Learning Management System (LMS) functions, including course uploads, learning group creations, and reporting; Deliver exceptional customer service to internal employees and stakeholders across the organization via "all staff" communications, L&D functional mailbox inquiries, and workshop/course announcements from the LMS; Manage communication for L&D initiatives, including large-scale programming and general inquiries; Moderate learning sessions to ensure exceptional customer service continues into every learning experience; Offer advisory services to employees and management regarding inquiries related to Organizational Learning initiatives; Oversee the collection, compilation, and distribution of feedback for courses, workshops, and conferences and compile comprehensive reports and statistics based on information from diverse sources requiring exceptional attention to detail; Set up and Maintain a meticulous electronic filing system to ensure accurate record-keeping; Execute data entry tasks related to learning initiatives, handling registrations, completions, and certificates with precision and attention to detail; Coordinate logistics for L&D learning initiatives, encompassing room bookings, catering, accommodations, and audiovisual requirements; Research and collaborate with procurement to acquire learning aids, materials, and supplies; Manage the design and development of the L&D calendar by analyzing course and program trends, collaborating with the L&D team and stakeholders, and staying informed about industry best practices.
Assist with monthly / quarterly / annual statutory filing and internal reporting.
What you will be bringing to your new role: 1 to 3 years of experience in a Learning & Development role; Working knowledge of managing a Learning Management System (we are using Brightspace); Excellent computer skills with a high level of proficiency in Microsoft Office; Proficiency in data analytics, visual storytelling, and reporting; Ingenuity and initiative required to collect information, coordinate activities with others, and resolve routine and/or factual problems; Effective and professional communication (written & verbal) with stakeholders at all levels of the business, as well as a high proficiency in English; Great attention to detail and organization with the ability to proof read communications; Excellent decision making/problem solving skills; Ability to work independently with limited supervision and determine work priorities.
What's in it for you Equipment that you need to thrive in this role; Our commitment to investing in you, through various career development opportunities and training; State of the art offices and workspaces; A competitive salary and a great work / life balance; Private Health & Life insurance package; Wellbeing Program including access to complimentary counselling and discounted gym membership; Sabbatical - 6 weeks' additional paid leave for every four years of employment; Enjoy our new Medida coffee bar, work area and events space, where you will find complimentary coffee, tea, breakfast, soft drinks and snacks, available for you; Flexible working hours, tools and methodologies to stay connected; Multiple team & companywide celebrations and team building activities throughout the year; The opportunity to work within a diverse and supportive team, which currently represents over 20 languages.
Medida is an equal opportunity employer which does not discriminate against any employee or job applicant on the basis of race, gender, religion, national origin, sexual orientation, physical or mental ability, age or any other identifying factor.
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