Customer And Logistics Manager

hace 1 semana


Barcelona, Barcelona, España Randstad España A tiempo completo
An important manufacturing and distribution company is seeking to hire a Customer and Logistics Manager for their offices in El Prat de Llobregat

Your Responsibilities:

Elevate Customer Experience:
Drive our Order to Cash process to surpass customer expectations with unparalleled service and cost efficiency

Masterful 3PL Management:
Lead our third-party logistics partners to exceed SLAs and deliver an outstanding Delivery and Installation experience

Achieve Sales Milestones:
Collaborate with our sales team to hit targets, minimize backlog, and optimize revenue

Streamline Logistics:
Continuously improve logistic costs, stock optimization, and ensure a lean, efficient Order to Cash process

Precision Invoicing:
Oversee invoicing processes, ensuring compliance with local tax laws for seamless operations

Sales Forecasting:
Partner with the Country Manager to create accurate, reliable sales forecasts on a monthly, quarterly, and yearly basis

Order Management Excellence:
Ensure timely, precise order processing and portfolio management, maintaining data integrity and reliability

Proactive Claim Resolution:
Lead our Customer Claim Management to provide swift, effective solutions, ensuring customer satisfaction

Governance and Compliance:
Uphold robust governance and compliance standards within the Order to Cash process

Team Building:
Cultivate a strong, capable, customer-focused team that is both engaged and highly competent

Smooth Transitions:
Support and manage the seamless transition to a new 3PL provider, ensuring continuity and excellence. Support and manage the seamless transition to a new 3PL provider, ensuring continuity and excellence.

Requirements:
7 years of experience in the same or a similar positionAdvanced English (proficiency)Leadership skills #J-18808-Ljbffr

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