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Receptionist at Purobeach

hace 3 meses

Barcelona, Barcelona, España Hilton A tiempo completo

Are you passionate about working outdoor? Look no further We are seeking dynamic and motivated individual to join to our Purobeach team as a Host/Hostess.

A Host/Hostess at Purobeach is responsible for making the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.

What will I be doing?

As a Host/Hostess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Host/Hostess will also be required to have extensive knowledge of Purobeach offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Manage guest queries in a friendly, timely, and efficient manner
  • Ensure knowledge of Purobeach services
  • Follow correct reporting procedures if faced with issues
  • Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
  • Assists callers and reservations courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay
  • Has a good knowledge of the Purobeach sitting arrangements

What are we looking for?

A Host/Hostess serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Positive attitude
  • Good communication skills (oral and written)
  • Committed to delivering high levels of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams
  • Languages: English

What will it be like to work for Hilton?

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment .

Job: Bars and Restaurants

Title: Receptionist at Purobeach

Location: null

Requisition ID: HOT0AO84

EOE/AA/Disabled/Veterans