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Gds Travel Agent with Italian

hace 4 meses

Madrid, Madrid, España lastminute A tiempo completo
Company Description

Job Description:

Job Description:

Key Responsibility

  • Internal and external coordination
  • Optimize secondlevel tasks
  • Manage Front Office for Italian market
  • Use GDS schedule changes
  • Administrate Pretravel claims

Qualifications:

Qualifications:

Essential

  • Bilingual Spanish + fluent in Italian
  • Have a high knowledge in GDS (Sabre and/or Amadeus), clear handling of reservations, changes, cancellations, refunds, and reissue. (tests will be done).
  • Experience in travel agencies
  • Availability from Monday to Sunday and Spanish holidays (rotating shifts)

Desirable

  • Communication skills and taste for customer management.
  • Verbal fluency and ability to argue
  • Constancy and ability to work
  • Resolutive capacity
  • Command of computer tools.
  • Ability to work in a team and a positive attitude

Abilities/Qualities

  • Thorough and meticulous with extreme attention to detail
  • Proactive team player
  • Selfmotivated, tenacious, use initiative and problem solver
  • Work to tight deadlines with a cando attitude
  • Strong communicator internal/external
Additional Information

Benefits

  • Multicultural & Multilingual team environment
  • Smart Working Policy
  • We ask you to attach your CV in English