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Junior Incidents
hace 1 semana
- Santander Digital Services
Country:
Spain
Hola Has llegado al sitio donde se desarrolla la tecnología que mejora la vida de 160 millones de clientes en todo el mundo.
Santander Digital Services está buscando un Junior Incidents & Problems Analyst para nuestras oficinas en BOADILLA DEL MONTE (Madrid), con al menos 2 años de experiência.
Lo primero es presentarnos:
En SANTANDER DIGITAL SERVICES, la tecnología es fundamental para todo lo que hacen nuestros clientes y empleados.
Mediante la innovación continua, trabajando con metodologías Agile y DevSecOps, adoptamos las tecnologías más top del mercado para trabajar con el mejor stack tecnológico.
Hemos recibido la distinción "Top Employer" a nível España, Europa y Global por sexto año consecutivo y estamos muy orgullosos de ser una organización donde hay igualdad de oportunidades.
¿Qué estamos buscando?
Buscamos incorporar para la posición
Junior Incidents & Problems Analyst **a personas como tú con las capacidades y competencias de desarrollo en tecnologías digitales, para desarrollar las siguientes funciones:
- Participar en la mejora de la fiabilidad, disponibilidad y experiência de usuario de los procesos de Servicing & Oficina de Santander España.
- Realizar propuestas de mejora de rendimiento y resiliencia de los servicios.
- Definir planes de acción con los diferentes equipos de aplicación/negocio.
- Participar en el proceso de incidencias y análisis de postmortem.
- Elaboración de informes de disponibilidad de aplicaciones (Cumplimiento de Níveles de Servicio).
Qué esperamos de ti:
Seguro que encajas en el equipo si te gusta la tecnología, quieres entender los riesgos a los que se enfrenta el Banco, aprendes constantemente de nuevas tecnologías y si además de desarrollar tus skills técnicos, también te preocupas de mejorar tus soft skills (capacidad de comunicación, espíritu crítico, iniciativa y ganas de aprender).
En qué vas a aportar valor:
Con tus conocimientos en las siguientes tecnologías, que será:
Necesarios
- Office 36
- Jira.
- Dynatrace.
- Bash
Deseables:
- Power BI.
- Python.
Cómo trabajarás con nosotros:
- En equipo Con compañeros dinámicos, proactivos y abiertos al cambio.
- Modelo híbrido de trabajo (teletrabajas unos días y otros te juntas con tu equipo en la ofi).
- Flexibilidad horaria para entrar y salir.
- Posibilidad de viajar (colaboración con países) y colaborar con equipos de esos países.
- Oportunidades internacionales para desarrollarte en diferentes unidades y países.
- Formación continua en temas técnicos e innovadores para siempre estar al día y poder desarrollar tu trabajo.
- Plan de carrera para que crezcas profesionalmente y veas recompensado tu esfuerzo y trabajo.
- Salario y bonus muy competitivo
- Beneficios sociales (tipos de interés especiales para préstamos, condiciones bancarias preferentes, plan de pensiones, seguro de vida, etc.)
- Beneficios sociales y más cosas que te contaremos cuando llegues)
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