Client Success Associate
hace 2 semanas
The Client Success team focuses on providing top-notch customer service and ensuring client retention. Associates work closely with a portfolio of clients to deliver exceptional value from Gartner services. They identify the client's key business priorities and strategize on the best ways to support them through the services they've invested in.
What you will do:
- Build, nurture, and manage relationships with a diverse range of clients, from C-level executives to junior professionals, spanning different industries and companies
- Engage with clients regularly to grasp their business goals, offer tailored recommendations to drive high value and enhance client satisfaction
- Introduce new clients to their acquired Gartner services and capabilities
- Collaborate effectively with colleagues to optimize the value Gartner provides to clients
- 0-2 years of relevant professional or internship experience
- Strong skills in customer service, communication, collaboration, prioritization, critical thinking, and influencing
- Proficiency in English at a fluent or native level (reading, writing, speaking)
- Bachelor's or Master's degree is a plus
Who are we?
At Gartner, Inc., we offer valuable insights to drive informed decisions and enhance performance on an organization's critical priorities. With a rich history since 1979, we have a global presence, serving numerous client enterprises across the globe.
What makes Gartner an exceptional workplace? Our diverse teams bring together individuals from various backgrounds, fostering a culture of inclusion and leveraging a spectrum of experiences to drive success at all levels.
Recognized globally for our commitment to diversity and inclusion, Gartner has been honored as one of the World's Most Admired Companies by Fortune. We strive for equality and a supportive environment for all employees, championing initiatives like LGBTQ equality and disability inclusion.
If you're eager to transform your innovative ideas into reality, consider a career at Gartner - Join #LifeAtGartner
What we offer:
Our employees are our greatest asset, and we prioritize their well-being from day one. Joining our team grants you access to a wide range of benefits focused on enhancing your physical, financial, and emotional health. We foster continuous personal and professional development through various learning opportunities and programs.
Our commitment to equal employment opportunities is unwavering. We welcome all applicants and employees regardless of race, religion, gender, age, disability, or veteran status. Gartner is an Equal Opportunity Employer, offering support and accommodations to job seekers with disabilities. Should you require assistance due to a disability, please reach out to Human Resources.
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