Residence Advisor

hace 2 semanas


Barcelona, Barcelona, España EF Education First A tiempo completo

Ready to take on real responsibilities, challenging workloads and be part of the team?

Reporting directly to the Admin & Housing Manager, the selected person will be the responsible to promote the welfare, supervision, well-being and satisfaction of International Students aged 16+ living in the EF residence during their stay studying with EF Barcelona.

The residence Advisor will work with us full time for approximately 6 months.


Responsibilities:

Responsible of check in & out arrivals and departures the EF residence during weekends. Welcoming new students and making them feel right at home Assess the physical condition of rooms and the entire building before and after occupancy. An eye for quality and attention to detail is indispensable. Carrying out room checks and following up on action points Be available and on call to deal with any emergencies whilst on duty, including attending/supervising hospital visits outside working hours. Implement and deliver exciting Activity Programme to our students Act as a tour guide on trips Have a strong interest in providing excellent customer service Consider the student's interests, stay flexible Maintain a great relationship with staff and students in the school Work as a team-player to best respond to the students' and teams' needs Consistently demonstrate a positive attitude in approaching challenging situations. Be eager to take the lead, and use all the tools at your disposal to ensure we are delivering a great product at all times


Requirements:

Excellent communication skills in Spanish and English Third language is a strong plus. Excellent people skills, warm and friendly professional attitude Ability to handle difficult situations with ease & remain calm & positive under pressure Flexible attitude to work hours and creative problem solver- the job is fun and rewarding but intense A self-starter who is able and willing to take initiative and ownership of the roles, working with minimal supervision This is an on call- live-in position as 24/7 supervision is needed with evening and weekend duties on a shift pattern Creative with an entrepreneurial mind-set Great attention to detail Self-motivated and ambitious Ability to prioritize, meet deadlines and perform under pressure
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