Remote Support Engineer

hace 2 semanas


Barcelona, Barcelona, España Agilent Technologies Inc. A tiempo completo

This is an extraordinary opportunity
for you
to join a successful team of multi-national, multi-lingual, technically trained support engineers that's delivering day-to-day remote telephone support services for Agilent's Life Science and Chemical Analysis customers.

Become part of **Agilent
CrossLab** organization**, a network of experts who help our customers improving laboratory performance and meeting vital business needs - see all of the real stories here.


About the job:

As a Remote Support Engineer,
you**:

  • deliver a high level of reactive and proactive technical services in support of Agilent's product portfolio,
- are part of a multi-national and multi-linguistic team of remote technical engineers-based in Agilent Barcelona,
- troubleshoot hardware and software remotely,
- provide problem resolution to optimize the efficiency and uptime availability of customer systems,
- enable seemless support across European time zones by having a flexible approach.

Qualifications:

- have a recent university degree, ideally in a
scientific field, including Chemistry, Biochemistry, Biology, Food Chemistry/ Technology, Geology, Physics, Lab informatics/IT knowledge within in a Lab environment,
- speak
English at an excellent level

  • Other European languages will be considered as plus
- are motivated to learn
- have a logical approach to technical problems
- have good communication skills
- not required but considered a plus: have experience in analytical techniques paired with practical experience, preferably in a laboratory environment.

See what it's like to work at Agilent Technologies Spain
and what we offer you: Agilent offers a competitive compensation and benefits package.

Agilent offers core global benefits to all staff - but in addition to these, the Spanish business offers:

  • Agilent Result Bonus
  • Stock Purchase Plan
  • Health insurance
  • Life/Death insurance
  • Internal and external training opportunities
  • Lunch vouchers
  • 24 days of vacation plus bank holidays
  • Gym Funding
Agilent Technologies Inc. is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.


Travel Required:
Occasional

Schedule:
Schedule:Full time

Shift:
Day

Duration:
No End Date

Job Function:
Services & Support
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