Primary Care Navigator
hace 2 semanas
2xfast 2xmore, this is how patients should have their experience improved inside the health care system either with an early diagnosis either with a better therapy, that's why primary care and hospital care have been supported with additional efforts.
- PCN is a fieldbased role with the main objective to accelerate the patient journey from primary to specialty care in an area of responsibility. You will map and understands the local patient journeys in order to identify the key pain points that delay patients from appropriate care.
The main pillars of focus are:
leading customer experience mapping and patient journey initiatives in PC, working closely with Primary Care Physicians to provide the needed tools and training for better patient management, establishing the needed networks between primary care physicians (PCPs) and specialty physicians (SPs) securing the transition of care.
-Your responsibilities include but are not limited to:
- Customer Experience and
Solution Design:
plan, execute and iterate on a customer experience that is outcome orientated and based on customer preferences.
- Design and implement solutions for customers with a sprint mentality focused on continuous learning, testing and scaling-up.- Analytics & Insights: gather, analyze and understand short and long-term insights applied to the wealth of patient & customer, clinical and market data which contributes to develop PJ solutions and improve customer engagement.
- Healthcare System Partnerships / Ecosystem: create meaningful and innovative relationships with multiple stakeholders within the Primary Care setup based upon a deep understanding of the healthcare area objectives, structure and needs. Identify and execute commercial relationships that create new partnerships and meet customer expectations.
- Behavioral Science: build relations and drive conversations through patient impactbased communication to establish trust with customers. Behavioral science will underpin designing the customer journey, using emotions and patientoutcomes to influence and change behaviors/mindsets within customers in benefits of patients.
- Customer Value Management: The ability to plan and efficiently allocate resources by customer to maximize our impact and create long term value for patients, HCPs, HCS and Novartis.
- Business Agility: entrepreneurial capability to shape, anticipate and respond to customer needs collaborating across boundaries (internally & externally). Enhance business transformation by scalingup solutions and sharing learnings to increase value for customers and Novartis.
Commitment to Diversity & Inclusion:
- Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve._
Minimum requirements
What you'll bring to the role:
- Knowledge and understanding of the pharma business environment, coming from direct experience in at least one of the following: Sales, innovation, marketing, access, etc.
- Experience and/or knowledge of the Spanish Healthcare System.
- Experience in project management (pharma marketing, consulting).
- Advanced knowledge in data base analysis software (Excel & DICE).
- Experience working in crossfunctional teams.
- Fluent written and spoken English and Spanish.
You'll receive:
Company Pension Plan; Life and Accidental Insurance; Meals Allowance or Canteen in the office; Flexible working hours.
Why consider Novartis?
766 million lives were touched by Novartis medicines in 2021, and while we're proud of this, we know there is so much more we could do to help improve and extend people's lives.
- We believe new insights, perspectives and groundbreaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.
- We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world's toughest medical challenges. Because the greatest risk in life, is the risk of never trying
- Imagine what you could do here at Novartis
Division - PHARMA
Business Unit
- REGION EUROPE PHARMA
Country
- Spain
Work Location
- Madrid
Company/Legal Entity
- Novartis Farmacéutica, S.A.
Functional Area
- Sales
Job Type
- Full Time
Employment Type
- Regular
Shift Work
- No
Early Talent
- Yes
-
Primary Teacher
hace 2 semanas
Madrid, Madrid, España CBS The British School of Seville A tiempo completoSuperb opportunity for a talented, enthusiastic, and dedicated educator with Qualified Teacher Status to join the CBS team. We are seeking an exceptional Primary teacher to make a significant contribution to our school and inspire our pupils to achieve their full potential. A genuine passion for teaching and a desire to inspire children to love learning...
-
RE Primary Care Specialist
hace 4 semanas
Madrid, Madrid, España Sales Support Administrator A tiempo completoPrimary Care Specialist Contrato en prácticas de 1 año de duración Lugar de residencia: Burgos Mision Conseguir los resultados de negocio y el mejor posicionamiento comercial de AstraZeneca en el territorio bajo su responsabilidad, a través de la implementación de acciones tácticas dirigidas a sus interlocutores directos, decisores e influenciadores...
-
RE Primary Care Specialist
hace 1 mes
Madrid, Madrid, España Sales Support Administrator A tiempo completoPrimary Care Specialist Contrato en prácticas de 1 año de duración Lugar de residencia: Burgos Mision Conseguir los resultados de negocio y el mejor posicionamiento comercial de AstraZeneca en el territorio bajo su responsabilidad, a través de la implementación de acciones tácticas dirigidas a sus interlocutores directos, decisores e influenciadores...
-
Eyfs and Primary Care Assistants
hace 2 semanas
Madrid, Madrid, España The British Council School, Madrid A tiempo completoBritish Council School Madrid:2,000 pupils|2-18 years|Co-Educational|BSO, NABSS:The British Council School Madrid is seeking to appoint inspiring, caring and dedicated professionals to the position of EYFS and Primary Care Assistants, to contribute to the continued success of the School as assessed by the British Schools Overseas (BSO) Inspection in 2015,...
-
Head of Primary
hace 2 semanas
Madrid, Madrid, España International English School of Castellon A tiempo completoThe International English School of Castellón is currently recruiting for a Head of Primary to join our successful team from September 2023.The post holder will be responsible for leading and guiding our committed and creative EYFS and primary staff as we ensure outstanding progress, care and rich experiences for every child in our school. This is an...
-
Primary Teacher
hace 2 semanas
Madrid, Madrid, España Inspired Education A tiempo completoOferta de Empleo - Primary Teacher ( Key Stage 2 ):Datos Empresa:Empresa: Inspired EducationSector: Colegio PrivadoDescripción empresa: A definitive statement of excellence in private education, Inspired is a world-leading, co-educational, non-denominational group of premium schools, nurturing well-rounded individuals who are able to achieve their maximum...
-
Primary Music Teacher
hace 5 días
Madrid, Madrid, España St George's British School Madrid - Calle Padres Dominicos A tiempo completoSt George Madrid is a well established school located in a prime educational zone to the North of the capital. The school operates on a large campus with many new and developing facilities. The school has seen significant growth in recent years, with potential for more. We are looking for an experienced music teacher to work across our primary school,...
-
Head of Primary
hace 2 semanas
Madrid, Madrid, España International Schools Partnership Limited A tiempo completoThis role will not be remote it will be located in one of our schools in SpainAre you looking for a new opportunity in Spain ? As we continue to grow we are always looking for amazing educators.As a Senior Leader, you are critical in supporting the Head of School in establishing both a School of Choice and an Employer of Choice. You report directly to your...
-
Global Head of Customer Care
hace 2 semanas
Madrid, Madrid, España Straumann Group A tiempo completoPrimary Position ObjectivesAs the Global Head Customer Care, Connected Customer Solutions business unit (CCS), you will play a pivotal role in transforming the digital customer care strategy. Your primary responsibility will be to create, implement and oversee the customer care structure that will enable Straumann Group to deliver a best in industry...
-
Regional Sales Manager
hace 4 semanas
Madrid, Madrid, España Mölnlycke Health Care A tiempo completoJOIN US AND MAKE A DIFFERENCE Do you want a career that impacts millions of people for the good? At Mölnlycke, you'll be helping to equip medical professionals with solutions to improve outcomes for patients. And you'll develop your career in a growing organisation with an inspirational culture – where you'll be recognised for the results you've achieved....
-
Regional Sales Manager
hace 1 mes
Madrid, Madrid, España Mölnlycke Health Care A tiempo completoJOIN US AND MAKE A DIFFERENCE Do you want a career that impacts millions of people for the good? At Mölnlycke, you'll be helping to equip medical professionals with solutions to improve outcomes for patients. And you'll develop your career in a growing organisation with an inspirational culture – where you'll be recognised for the results you've achieved....
-
Primary Senior Leader
hace 2 semanas
Madrid, Madrid, España The British Council School, Madrid A tiempo completo2,000 pupils|2-18 years|Co-Educational|BSO, NABSS:The British Council School Madrid board is currently seeking to appoint an outstanding, caring and dedicated professional to the position of Senior Leader for its Primary School, to support the Section Head in leading the Section and contributing to the strategic priorities at Section level. This position...
-
Early Years or Primary Class Teacher
hace 2 semanas
Madrid, Madrid, España Almuñecar International School A tiempo completoAlmunecar International school is situated in a beautiful location between the mountains and the sea in the Costa Tropical between Malaga and Granada in Spain.We are a small international school following the British curriculum but currently have a student population of 65% Spanish and a mixture of mostly English, Northern Europeans and Chinese making up the...
-
Administrativ@ (Temporal)
hace 2 semanas
Madrid, Madrid, España Pfizer A tiempo completoAdmin. Role within the Primary Care Therapeutic AreaThe Primary Care Administrative will report to the Primary Care Lead in Spain and will collaborate and support all the Primary Care portfolio and collaborate with the country brand leads to implement the marketing plans to ensure the achievement of the objectives of the business area.This role offers an...
-
Visitador Médico Autónomo con experiencia Madrid
hace 2 semanas
Madrid, Madrid, España sprim sla sl A tiempo completoSPRIM is in search of a freelance medical visitor with experience to schedule multiple appointments for providing training in primary care centers in Madrid.Responsibilities:- Schedule 10 appointments in different primary care health centers in Madrid to provide training to healthcare staff. There is no need to conduct the training sessions, only to schedule...
-
Administrativ@ (temporal)
hace 2 semanas
Madrid, Madrid, España Pfizer A tiempo completoAdmin. Role Within The Primary Care Therapeutic AreaThe Primary Care Administrative will report to the Primary Care Lead in Spain and will collaborate and support all the Primary Care portfolio and collaborate with the country brand leads to implement the marketing plans to ensure the achievement of the objectives of the business area.This role offers an...
-
Administrativ@ (temporal)
hace 3 semanas
Madrid, Madrid, España Pfizer A tiempo completoAdmin. Role Within The Primary Care Therapeutic AreaThe Primary Care Administrative will report to the Primary Care Lead in Spain and will collaborate and support all the Primary Care portfolio and collaborate with the country brand leads to implement the marketing plans to ensure the achievement of the objectives of the business area.This role offers an...
-
Customer Care Specialist With Dutch
hace 2 semanas
Madrid, Madrid, España Brambles A tiempo completoDescriptionThe Customer Care Flexible Specialist plays a crucial role in providing frontline customer support within our European CS team. Their primary goal is to ensure that customers consistently receive guidance and assistance in all interactions with CHEP.The Customer Care Flexible Specialist is accountable for delivering exceptional Customer Experience...
-
Nurse, Ie Medical Services
hace 2 semanas
Madrid, Madrid, España Instituto de Empresa A tiempo completoIE University is looking for a Nurse to join the Medical Service team. The primary responsibility for this position is to provide top-level medical care to the university members.The IE university Nurse will report directly to the Medical Coordinator and your mission will be to provide primary care, help patients with different pathologies, carry out health...
-
Nurse, Medical Services
hace 2 semanas
Madrid, Madrid, España IE University A tiempo completoOverview:Nurse-Medical ServicesIE University is seeking a Nurse to join the Medical Service. The primary responsibility for this position is to provide top-level medical care to the university members.The IE university Nurse will report directly to the Medical Coordinator and your mission will be to provide primary care, help patients with different...
