Itscm Capability and Dr Coordination Lead

hace 2 semanas

Madrid, Madrid, España Swiss RE A tiempo completo

Are you an IT Disaster Recovery Manager with a passion for accelerating resiliency and seeking the opportunity to work for a well-respected and established company in the reinsurance industry? We are looking for a DR Capability and Coordination Lead to drive the development and implementation of the Groups IT DR Plans and Testing Lifecycle.

You will work with a diverse team of talented professionals supporting with developing, implementing and testing disaster recovery plans, and coordinating with relevant teams to ensure that recovery efforts are timely and effective.


As the Capability lead you are responsible for the run-part of the IT Continuity squad to ensure a mature and proficient IT DR Plan and Exercise Preparedness posture.

You are responsible to contribute and to utilize the squads DR Coordinators for effective support in all critical areas listed below.

This includes leading by example and continuous Knowledge Transfer and Coaching the team on needed capabilities (up-skilling) to perform the desired tasks in an efficient and meaningful manner.


In your role, you:

  • Collaborate with the squad, helping to develop and implement Disaster Recovery strategies and plans for the company's Core IT systems and services.
  • Act as the bridge between DR Test Coordinators and Infrastructure and Application Teams to ensure IT DR Plans, DR Scenarios and DR Test criteria are tested and kept up to date.
  • Design, Scope and Coordinate risk based Annual DR Tests Exercises including coordination with internal and external partners where needed.
  • Identify and document standard methodologies, lessons learnt from DR Exercises that will serve as guidance for Infrastructure and Application Teams.
  • Maintain contacts and networks required for recovery resources and support systems (IT Emergency contact lists).
  • Conduct Communication
- and Education
- measures like organizing Awareness Trainings to cultivate ITSCM DR mentality in the IT Continuity Tech Community.

  • Act as critical IT Continuity advisor helping to supervise and provide key insights into downtime tolerances, continuity preparedness and emergency contacts.
  • Actively report and communicate to tangent capability areas (Governance, Risk Management) within the squad for process improvements and vice versa.

About the Team:


Sitting in the new Cognitive Service Management product area, the
ITSCM Governance & Process squad is a multi-national team that aims to provide a one-stop shop offering holistic ITSCM services.


We develop and maintain IT Continuity, Resilience and DR capabilities to mitigate the risk of unavailability and restoring Critical IT Services in the event of a major disruption and enabling a prioritized recovery with mínimal impact to Swiss Re's business processes.

Our team ensures that these measures are effectively embedded within the organization and consider modern best in class operating models and tech environments (Cloud, SaaS, DevOps, IaC).


Our Team is passionate about their work and is supporting and promoting a feedback culture based on agile values, encouraging our Squad members to take freedom to drive their vision and authority for their decisions.


We are happy to meet you if you possess:

  • A degree in related field or relevant experience of business domain.
  • Qualifications or ability to demonstrate BCM, IT Continuity and DR knowledge.
  • 3+ years pf experience in disaster recovery, emergency management, or related field
  • Strong technical expertise in IT disaster recovery, including experience developing and implementing disaster recovery plans and strategies
  • Experience working with a variety of teams and stakeholders, and the ability to effectively coordinate and lead complex projects
  • A sound understanding of the challenges and risks associated with IT disaster recovery, and the ability to stay abreast of industry trends and developments
  • Sound technical understanding of Core Infrastructure, Management, Middleware
- and CSP Services.

  • Passion about Agile principles and are excited to embed them into your daily work
  • A continuous improvement mindset and dedication to uncovering better ways of working
- "CAN DO" mentality and willingness to learn new technologies to continuously upskill

  • Excellent communication and stakeholder management skills, with the ability to communicate with both technical and nontechnical audiences
  • English proficiency is a must

About Swiss Re


Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient.

We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.

Our success depends on our abili

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