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hace 3 meses
Buscamos un/a Data Analyst - Data Warehouse (DWH) altamente motivado/a y con experiencia para unirse a nuestro equipo. El/la candidato/a ideal será responsable del análisis y control de billing, mejorando los procesos de cobro, soporte y análisis de servicio, búsqueda de soluciones de servicio y reporting.
TareasResponsabilidades:
- Análisis y control de billing: Análisis de diferentes sistemas y tendencias de billing. Implementación, depuración y entrega de cambios de facturación (plataforma, operadores, brokers).
- Mejora del éxito en el cobro: Mejorar los procesos de billing y rebilling para aumentar la efectividad en el cobro.
- Soporte y análisis del servicio: Análisis de resultados de campañas. Soporte a BI, marketing y prestación de servicios en diferentes países.
- Búsqueda de soluciones adecuadas: Identificar y aplicar soluciones para alcanzar los mejores niveles de servicio (throughput, conectividad directa, brokers).
- Reporting: Gestión de la prestación de servicios, calidad e incidencias. Mantenimiento del entorno DWH, ETLs y reporting.
- Experiencia previa en un rol similar de al menos 1 año.
- Conocimiento de técnicas y herramientas para mejorar la efectividad en el cobro.
- Capacidad para analizar resultados de campañas y proporcionar soporte a BI, marketing y prestación de servicios.
- Experiencia con throughput, conectividad directa y brokers.
- Capacidad para interpretar datos y realizar análisis detallados.
- Conocimientos en SQL, Excel avanzado y otras herramientas de análisis de datos.
- Habilidad en la generación de reportes sobre prestación de servicios, calidad e incidencias.
- Experiencia en el mantenimiento de entornos de Data Warehouse (DWH), procesos de extracción, transformación y carga (ETL) y herramientas de reporting.
- Licenciatura en Administración de Empresas, Finanzas, Informática o campo relacionado.
- Excelentes habilidades de comunicación y capacidad para trabajar en equipo.
- Proactividad y capacidad de resolución de problemas.
- Salario competitivo acorde a la experiencia y cualificaciones.
- Oportunidades de desarrollo y crecimiento profesional.
- Un entorno de trabajo dinámico y colaborativo.
- Proyecto Internacional.
WEEWOO es una startup tecnológica, dedicada a la gestión de más de 150 aplicaciones móviles, nuestro propósito es acercar el entretenimiento a todos los lugares del planeta. Para ello nos basamos en valores como la curiosidad, la iniciativa y la proactividad, pilares fundamentales en nuestra vida diaria.