Junior Dutch Payroll Consultant

hace 1 semana


Granada, Granada, España Alight A tiempo completo

Our Story
At Alight, we strongly believe that a company's success is rooted in its people. We are passionate about supporting our colleagues to grow with purpose and we encourage everyone to embody the essence of being part of Alight.

Our Values:
- Champion People - Demonstrate empathy and foster a sense of belonging for all.
- Grow with Purpose - Find inspiration in our mission to enhance lives.
- Be Alight - Act with honesty, authenticity, and empower others.

We are dedicated to combining passion with purpose. Leveraging our team's expertise in human insights and cloud technology, we empower companies and employees globally to make informed decisions confidently, for life.

Our comprehensive total rewards package, continuous education and training opportunities, and the endless possibilities within a rapidly expanding global organization make Alight the ideal place to unleash your passion.

If you resonate with our commitment to Champion People, strive to Grow with Purpose by upholding integrity, and embody the spirit of Be Alight, then we invite you to join our team.

The Role
The main goal is to contribute to the team responsible for supporting and executing payroll activities and/or data management/customer services activities, ensuring accuracy and timeliness in deliverables. Responsibilities may include a focus on payroll or customer services, with flexibility to support either as needed.

Responsibilities
- Support Payroll(s) to meet processing deadlines and KPIs.
- Provide expertise to address client inquiries and ensure compliance with country-specific regulations.
- Ensure accurate and timely Data Management.
- Respond to Tickets and Calls within SLA timelines and maintain high standards.
- Follow Detailed Working Instructions (DWIs) and identify any documentation gaps or inconsistencies.
- Complete SOC Controls with required evidence.
- Report system issues/defects accurately for investigation.
- Notify Service Manager of any deviations from standard service scope.
- Handle sensitive and confidential information appropriately.
- Participate in team meetings and promptly escalate any issues to the Service Manager.
- Cultivate positive relationships with internal stakeholders and keep them informed as needed.

Requirements
- Achieve 100% customer SLA agreements.
- Demonstrate professionalism, accountability, and adherence to security and compliance procedures.
- Embrace a proactive problem-solving approach and take ownership of tasks and personal development.
- Prioritize client needs while aligning with company objectives.
- Demonstrate knowledge of company values and global standards, leveraging tools effectively for maximum productivity.
- Be adaptable to support a dynamic global environment, with a keen attention to detail.
- Possess excellent written and verbal Dutch skills, along with proficient English proficiency.
- Exhibit self-motivation and a thirst for learning.

Flexible Working
To support your well-being at work and at home, we offer flexible working arrangements whenever feasible. Alight has been a pioneer in flexible workspace and has been recognized as a 'Top 100 Company for Remote Jobs' for 5 consecutive years.

Benefits
We provide diverse programs and initiatives catering to overall well-being, including physical health, mental wellness, financial security, and work-life balance. Our offerings encompass various health coverage options, support programs, retirement plans, leave policies, and continuous learning opportunities, in addition to various voluntary benefits.

By expressing interest in a role at Alight, you acknowledge that any potential offer is contingent upon the successful completion of a background check in accordance with Alight's employment guidelines. This may include verification of SSN/SIN, education, employment history, criminal record, global sanctions check, credit history, and drug testing, as applicable to the role.

Our Commitment to Diversity and Inclusion
At Alight, we are dedicated to fostering diversity, equity, and inclusion. We value uniqueness and strive to create an environment where everyone is respected, valued, and supported. We firmly believe that diverse teams drive innovation and success.

We embrace individuals from all backgrounds and are committed to cultivating a culture that enables every employee to flourish. Join us in building a brighter, more inclusive future.

Diversity Policy Statement
Alight is an Equal Employment Opportunity employer that upholds principles of non-discrimination based on various factors. We actively promote and support the employment advancement of minorities, women, individuals with disabilities, and veterans among others.

Alight accommodates reasonable requests for employees and applicants with disabilities or religious beliefs unless it poses significant difficulty. Applicants can request accommodations through their recruiter.

Authorization to Work in the Employing Country
Candidates applying for roles in a specific country must possess valid work authorization that does not require visa sponsorship, both currently and in the future, for employment with Alight in that country.

Please note, this job description does not limit management's authority to assign duties to other entities, including subsidiaries, partners, or purchasers of Alight business units.

Your application is under consideration for a position within an Alight Inc group company. Following the announcement of Alight's intention to divest its Payroll & Professional Services business to HIG Capital, this position will transition to the new ownership ('Divested Group'). By applying for this position within the Divested Group, you consent to the sharing of your application details between Alight and the new company. Additionally, employment offers are subject to successful completion of a background check as per the new company's policies.

We offer a competitive total rewards package, ongoing training, and vast opportunities within our expanding global organization.



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