Senior Claims Operations Analyst

hace 2 semanas


Madrid, Madrid, España Chubb A tiempo completo

Role Purpose:

Do you have advanced Excel skills (including knowledge of pivot tables and v-lookups) and passionate about building on your existing analytical skills within one of the largest insurers in the world?

If you are an analytically minded graduate with experience in an office environment with strong excel skills or bring experience in a similar Data Analyst role, then we would love to hear from you

Consumer Lines in Europe is largely complied of mobile phone insurance (MPI) distributed by mobile phone network operators (MNO's).

Chubb has a leading market position established through strong relationships with the region's leading MNO's, Personal Cyber and spectacle insurance.


The successful implementation, on-going management and profitability of these programs has a heavy dependency on third party administrators (TPA's), supply chain, logistics and salvage disposal partners who make up a significant component of Chubb's service delivery.


Strict adherence to policy, process and procedure is key in ensuring that all internal controls such as Sarbanes & Oxley and external contractual expectations are met.

As the insurer, CHUBB are responsible for the service delivery and therefore have a contractual and regulatory responsibility to ensure that the supplier is acting within the remit and authority it has been contractually appointed to perform.


Analysis of supplier performance is also integral within the role which involves performance assessment using pre-defined SLA reports against contractual obligations.

The role contributes significantly to the successful management of:

  • Premium growth
  • winning new/additional business
  • Client retention providing 'best in class' service


Profitability
  • Supply chain and procurement management


Regulatory compliance
  • Third party management to regulatory standards e.g. project SOAR/Pegasus

Key Responsibilities:

-
Supplier Indemnity Bordereau Tracking, Validation and Payment Execution
  • Be accountable for the timely receipt of supplier bordereau's and taking necessary chase actions where these are not received in the expected time line. Performing validation of received bordereau's using predefined criteria, addressing and resolving any validation issues with the supplier and making the payment entries in to Chubb systems
-
Supplier Administration Fee Tracking, Validation and Payment Execution
  • Be accountable for the teams timely receipt of supplier bordereau's and taking necessary chase actions where these are not received in the expected time line. Performing validation of received fee requests using predefined criteria, addressing and resolving any validation issues with the supplier and making the payment entries in to Chubb systems
-
Salvage Disposal Tracking, Validation and Invoicing - Be accountable for the execution of SPL's salvage disposal strategy which includes obtaining salvage reports from suppliers of devices that can be sold, engaging salvage buyers to bid on salvage handset stock and instructing the successful buyer to collect the salvage, producing invoices to the salvage buyer/tracking payment of the same and creating the necessary financial entries in Chubb systems
-
Excess & refund reporting - Responsible for creating and maintaining the reporting which identifies excess issues for private and VIP customers
-
Document Storage
  • Ensuring that all relevant communication, financial transactions and documentation received and actioned is stored in accordance with all internal predefined requirements to ensure full compliance with Chubb Sarbanes and Oxley and GDPR policy, process and procedures

Key Requirements:

  • Advanced level(C1) in English
  • Other European languages (French, German, Italian, Dutch) are a strong plus
  • At least 1 years' experience in a comparable role
  • Recognized Degree or equivalent academic qualification; or equivalent Insurance industry qualification
  • Experience working within a team environment
  • Strong Analytical and/or mathematical background/experience/qualifications
  • Strong MS Office (Excel, Word, Visio and PowerPoint) preferably intermediate level or above
  • Keen eye for detail accuracy is key
Chubb is a world leader in insurance.

With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.

The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.



  • Madrid, Madrid, España Chubb INA Holdings Inc. A tiempo completo

    Role Purpose:EMEA Claims Operations MI/BI team (Management Information & Business Intelligence) is required to provide deep data insights to COG, regional EMEA Leadership & local claims clusters/countries heads and SLT.This ranges from typical claims trend analytics with already defined KPI's, trend developments over time, up to sophisticated predictive...


  • Madrid, Madrid, España AMG Human Consulting A tiempo completo

    Información del empleo:SectorSeguros***Experiência laboral+5 años***CiudadMadrid***Estado/provinciaMadrid***Spain***Código postal28001Descripción del empleo:TheSenior Health Claims Manager initiates and conducts the health claims activities, together with specific entities, including all aspects like strategic vision, technical excellence and claims...


  • Madrid, Madrid, España Chubb INA Holdings Inc. A tiempo completo

    Role Purpose:EMEA Claims Operations MI/BI team (Management Information & Business Intelligence) is required to provide deep data insights to COG, regional EMEA Leadership & local claims clusters/countries heads and SLT.This ranges from typical claims trend analytics with already defined KPI's, trend developments over time, up to sophisticated predictive...


  • Madrid Centro, Madrid, España AXA XL A tiempo completo

    Senior Casualty Claims SpecialistMadrid, SpainAs Senior Claims Specialist you will work within the Casualty Claims team at AXA XL Iberia, being responsible for the setup, investigation, negotiation, and settlement of all assigned claims, providing high quality customer service and reaching an effective outcome, in the most cost effective and profitable...


  • Madrid, Madrid, España The Boston Consulting Group A tiempo completo

    Senior Knowledge Analyst, Procurement, Client Focus madrid Senior Knowledge Analyst, Procurement, Client Focus Madrid Madrid, Community of Madrid, ES WHAT YOU'LL DOAs a Senior Knowledge Analyst (SKA) within BCG's Operations Practice Area, you will work in a growing global team. You will work together with case teams to provide knowledge assets, analysis and...


  • Madrid, Madrid, España Combined Insurance A tiempo completo

    Role Purpose:Do you have advanced Excel skills (including knowledge of pivot tables and v-lookups) and passionate about building on your existing analytical skills within one of the largest insurers in the world?If you are an analytically minded graduate with experience in an office environment with strong excel skills or bring experience in a similar Data...


  • Madrid, Madrid, España Boston Consulting Group A tiempo completo

    Senior Knowledge Analyst, Procurement, Client Focus Madrid, Community of Madrid Senior Knowledge Analyst, Procurement, Client FocusMadridMadrid, Community of Madrid, ES WHAT YOU'LL DO As a Senior Knowledge Analyst (SKA) within BCG's Operations Practice Area, you will work in a growing global team. You will work together with case teams to provide knowledge...


  • Madrid, Madrid, España Celonis A tiempo completo

    The Team:The Strategy & Operations team is a crucial part of Celonis's top-line growth, providing analytical & execution support to the company's Sales and Sales Support functions. The team is responsible for a variety of duties in strategic planning, sales operations, finance, and business analytics – requiring a mix of strategy, go-to-market design,...


  • Madrid, Madrid, España MicroStrategy Spain A tiempo completo

    Company DescriptionJob Description:Senior Revenue Operations AnalystYour role:Reporting to the Senior Manager Revenue Operations, you will lead the Rev Ops related functions/tasks for the assigned region and being a business partner to the Sales management of the region.The role entails building, driving, and owning key processes and providing operational...


  • Madrid, Madrid, España Salesforce A tiempo completo

    Inc's Candidate Privacy Notice contains more details about the handling and use of the personal data of job applicants.For more information about our website privacy practices, please see our Privacy Statement. Legal Operations Senior Analyst page is loaded Legal Operations Senior Analyst Apply remote type Office - Flexible locations Spain - Madrid time...

  • Claims Adjuster Psr

    hace 2 semanas


    Madrid, Madrid, España Aig A tiempo completo

    About the role: Handle PSR (Property and Specialty Risks) Business portfolio of claims from coverage enquiry through legal liability assessment and quantum analysis. Ensure timely and accurate resolution, communicating developments to key stakeholders. Provide high standard of customer service and adhere to legal and regulatory requirements. Manage...


  • Madrid, Madrid, España Salesforce A tiempo completo

    Inc's Candidate Privacy Notice contains more details about the handling and use of the personal data of job applicants. For more information about our website privacy practices, please see our Privacy Statement. Legal Operations Senior Analyst page is loaded Legal Operations Senior Analyst Apply remote type Office - Flexible locations Spain - Madrid...

  • Claims Adjuster PSR

    hace 2 semanas


    Madrid, Madrid, España AIG A tiempo completo

    About the roleRole Overview:To manage the PSR Business claims portfolio, overseeing the entire process from coverage evaluation to legal liability assessment and financial analysis. Your main goal is to resolve claims accurately and efficiently while keeping all stakeholders informed. You'll need to deliver top-notch customer service and ensure compliance...


  • Madrid, Madrid, España The Cigna Group A tiempo completo

    Subrogation Senior AnalystThe job profile for this position is a Quality Review and Audit Senior Analyst, which is a Band 3 Senior Contributor Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you...

  • Claims Processor

    hace 2 semanas


    Madrid, Madrid, España Chubb A tiempo completo

    Do you speak fluent French and English?Would you like to work for one of the worlds largest insurance companies and gain valuable experience in our Claims department?We are currently recruiting for a Claims Processor (French speaker) based in our Madrid office.Role Purpose: The individual processor role is an essential part of CE claims hub team, being...

  • Business Analyst

    hace 2 semanas


    Madrid, Madrid, España Fhlb Des Moines A tiempo completo

    Business Analyst - International Claims page is loaded Business Analyst - International Claims Apply locations Madrid, Spain time type Full time posted on Posted 30+ Days Ago job requisition id R5112 Title:Business Analyst - International ClaimsCompany:Everest Insurance (Ireland) SpainJob Category:ClaimsJob Description:It's an exciting time for Everest As we...


  • Madrid, Madrid, España NN Group A tiempo completo

    In Nationale Nederlanden, the person is the one that makes the professional. Following the company's strategy, we want to reinforce our structure within our main offices located in Alcobendas, with an hybrid, flexible, and conciliatory work environment.On this occasion, we offer an indefinite vacancy of Accounting Specialist in the Claims & Underwriting...

  • Senior Business Analyst

    hace 2 semanas


    Madrid, Madrid, España DWI Consulting Ltd A tiempo completo

    Business Analyst LIMS (Laboratory Information Management Systems)**We are currently looking for a Senior Business Analyst with Knowledge of LIMS (Laboratory information Management Systems) and LabVantage** which is highly preferred.You should have a Manufacturing background or Research and Development, but this is not a prerequisite.You should have worked...


  • Madrid, Madrid, España Santander A tiempo completo

    SAN-Operations Delivery Analyst IICountry: SpainSantander está buscando un/a Operations Delivery Analyst II para nuestras oficinas en Boadilla del Monte.POR QUÉ DEBERÍAS CONSIDERAR ESTA OPORTUNIDADSantander se enorgullece de ser una organización donde hay igualdad de oportunidades, independientemente de raza, sexo, religión, edad, orientación sexual,...


  • Madrid, Madrid, España Celonis A tiempo completo

    We're Celonis, the leading company in Process Mining technology and one of the fastest-growing SaaS firms worldwide. We strongly believe that integrating data and intelligence into business processes can significantly enhance productivity. We are looking for talented individuals like you to be part of our team. The Team: The Strategy & Operations team...