![AXA XL](https://media.trabajo.org/img/noimg.jpg)
Senior Claims Specialist Casualty
hace 2 días
Senior Casualty Claims Specialist
Madrid, Spain
As Senior Claims Specialist you will work within the Casualty Claims team at AXA XL Iberia, being responsible for the setup, investigation, negotiation, and settlement of all assigned claims, providing high quality customer service and reaching an effective outcome, in the most cost effective and profitable way.
Expect to work closely with your manager and fellow Claims Specialists to drive files to resolution, setting and implementing the case strategy and and to interact and collaborate with Underwriting and Operations teams. Together, you will be tasked with achieving the best possible outcomes for AXA XL and its clients by resolving and settling claims proactively.
DISCOVER your opportunity
What will your essential responsibilities include?
Technical claims management: conducting loss investigations on all assigned claims and determine where recoveries can be made working to the agreed standard time and budget constraints.
Maintain accountabilities for all assigned claims until settlement/closure is reached.
Proactively monitors your claims portfolio to avoid inactivity in the handling process. Provides accurate and timely claims status updates to internal and external customers.
Obtaining proper authorisation if settlement value exceeds personal or file authorisation limits.
Being responsible for the service requirements of the customer on each claim ensuring that a fair and timely pay-out is achieved.
Responsible for maintaining an accurate record of relevant activities relating to the claim in our systems and ensuring that claims procedural and documentation standards are maintained.
Liaison and relationship building with internal local and global AXA XL departments, support underwriting and sales process.
Contribute towards and foster team spirit.
This position reports to the Casualty Claims Team Leader, Spain.
SHARE your talent
We're looking for someone who has these abilities and skills:
Bachelor's degree in Law
Some years of experience in handling casualty claims (specialized knowledge to handle other LoBs claims is also a plus)
Fluent Spanish and English
Excellent problem-solving, analytical and decision-making skills combined with a strong work ethic.
Customer centricity: Place the customer at the centre of all decisions and actions. Understand and anticipate customer needs and behaviours. Use empathic listening and formulate customized advices and solutions
Digital agility: Use digital tools and media, integrate them to optimize their ways of working and communicating.
Ability to respond to a changing environment with flexibility and innovation.
Organizational skills to ensure a correct manage of your workload.
Ability to act in accordance with AXA XL's Core Values and Culture.
FIND your future
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.
How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.
With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
Learn more at
Inclusion & Diversity
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.
At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It's about helping one another — and our business — to move forward and succeed.
Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe
Robust support for Flexible Working Arrangements
Enhanced family friendly leave benefits
Named to the Diversity Best Practices Index
Signatory to the UK Women in Finance Charter
Learn more at AXA XL is an Equal Opportunity Employer.
Sustainability
At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.
Our Pillars:
Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We're committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.
For more information, please see
Schedule: Full-time
-
Casualty Claims Adjuster
hace 1 semana
Madrid, Madrid, España AIG A tiempo completoWho we areAmerican International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings...
-
Sr. Casualty Claims Adjuster
hace 1 semana
Madrid, Madrid, España AIG A tiempo completoCasualty Claims AdjusterWho we areAmerican International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions....
-
Property and Casualty Claims Handler
hace 1 semana
Madrid, Madrid, España Page Personnel España A tiempo completoTramitación de siniestros de manera integral.Contacto con las partes intervinientes del siniestro.Análisis de coberturas y resolución de incidencias.Conocimiento de normativa local.Compañía de seguros especialista a nível internacional|Experiência en siniestros de property y casualtyExperiência a partir de 2 años en tramitación de siniestros de...
-
Claims Handler Specialist
hace 1 mes
Madrid, Madrid, España MSIG Insurance Europe AG Jobportal A tiempo completoTo strengthen our team, we are looking for at the earliest possible date at our location in Madrid:Claims Handler Specialist (m/f/d)Job DescriptionInvestigation of claims: Conducting case analysis, evaluating coverage, making decisions on acceptance or rejection, and managing follow-up, review, and closure. Negotiation and settlement of claims: Handling...
-
Claims Handler Specialist
hace 1 semana
Madrid, Madrid, España MSIG Insurance Europe AG Jobportal A tiempo completoTo strengthen our team, we are looking for at the earliest possible date at our location in Madrid:Claims Handler Specialist (m/f/d)Job DescriptionInvestigation of claims: Conducting case analysis, evaluating coverage, making decisions on acceptance or rejection, and managing follow-up, review, and closure. Negotiation and settlement of claims: Handling...
-
Claims Handler Specialist
hace 4 semanas
Madrid, Madrid, España MSIG Insurance Europe AG Jobportal A tiempo completoTo strengthen our team, we are looking for at the earliest possible date at our location in Madrid:Claims Handler Specialist (m/f/d)Job DescriptionInvestigation of claims: Conducting case analysis, evaluating coverage, making decisions on acceptance or rejection, and managing follow-up, review, and closure. Negotiation and settlement of claims: Handling...
-
Claims Handler Specialist
hace 1 semana
Madrid, Madrid, España Msig Insurance Europe Ag A tiempo completoTo strengthen our team, we are looking for at the earliest possible date at our location in Madrid:Claims Handler Specialist (m/f/d)Job DescriptionInvestigation of claims: Conducting case analysis, evaluating coverage, making decisions on acceptance or rejection, and managing follow-up, review, and closureNegotiation and settlement of claims:Handling claims...
-
Senior Health Claims Manager
hace 1 semana
Madrid, Madrid, España AMG Human Consulting A tiempo completoInformación del empleo:SectorSeguros***Experiência laboral+5 años***CiudadMadrid***Estado/provinciaMadrid***Spain***Código postal28001Descripción del empleo:TheSenior Health Claims Manager initiates and conducts the health claims activities, together with specific entities, including all aspects like strategic vision, technical excellence and claims...
-
Claims Adjuster Psr
hace 1 semana
Madrid, Madrid, España AIG A tiempo completoWho we areAmerican International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings...
-
Claims Adjuster PSR
hace 4 semanas
Madrid, Madrid, España American International Group A tiempo completoWho we areAmerican International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings...
-
Claims Adjuster PSR
hace 1 mes
Madrid, Madrid, España American International Group A tiempo completoWho we areAmerican International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings...
-
Underwriting Assistant Casualty
hace 2 días
Madrid Centro, Madrid, España AXA XL A tiempo completoSenior Underwriting Assistant - CasualtyWithin the AXA Group, AXA XL is the P&C and Specialty Risk division, specialized in managing complex industrial risks. We offer insurance coverage and services for medium-sized companies and multinationals, operating in over 200 countries. Our team gathers the best talents to offer our customers an excellent service...
-
Financial Lines Claims Adjuster
hace 4 semanas
Madrid, Madrid, España American International Group A tiempo completoAbout the roleWhat you need to know:The Financial Lines Claims Adjuster has to deal with a mixed case load of financial lines claims including Professional Indemnity (PI) and Directors and Officers Liability, (D&O) EPL and management liability from notification through to resolution of claims. Role will be client facing and in addition to coverage, legal...
-
Financial Lines Claims Adjuster
hace 2 meses
Madrid, Madrid, España American International Group A tiempo completoAbout the roleWhat you need to know:The Financial Lines Claims Adjuster has to deal with a mixed case load of financial lines claims including Professional Indemnity (PI) and Directors and Officers Liability, (D&O) EPL and management liability from notification through to resolution of claims. Role will be client facing and in addition to coverage, legal...
-
Financial Lines Claims Adjuster
hace 1 semana
Madrid, Madrid, España AIG A tiempo completoAbout the roleWhat you need to know:The Financial Lines Claims Adjuster has to deal with a mixed case load of financial lines claims including Professional Indemnity (PI) and Directors and Officers Liability, (D&O) EPL and management liability from notification through to resolution of claims. Role will be client facing and in addition to coverage, legal...
-
Claims Processor
hace 1 semana
Madrid, Madrid, España Chubb A tiempo completoDo you speak fluent French and English?Would you like to work for one of the worlds largest insurance companies and gain valuable experience in our Claims department?We are currently recruiting for a Claims Processor (French speaker) based in our Madrid office.Role Purpose: The individual processor role is an essential part of CE claims hub team, being...
-
Claims Adjuster Psr
hace 1 semana
Madrid, Madrid, España Aig A tiempo completoAbout the role: Handle PSR (Property and Specialty Risks) Business portfolio of claims from coverage enquiry through legal liability assessment and quantum analysis. Ensure timely and accurate resolution, communicating developments to key stakeholders. Provide high standard of customer service and adhere to legal and regulatory requirements. Manage...
-
Claims Adjuster PSR
hace 1 semana
Madrid, Madrid, España AIG A tiempo completoWho we areAmerican International Group, Inc. (AIG) is a prominent global insurance organization with a century of experience. Today, AIG member companies offer a diverse range of insurance and financial services in over 80 countries, helping businesses and individuals safeguard their assets, manage risks, and plan for retirement.Business OverviewGeneral...
-
Claims Adjuster PSR
hace 1 semana
Madrid, Madrid, España AIG A tiempo completoAbout the roleRole Overview:To manage the PSR Business claims portfolio, overseeing the entire process from coverage evaluation to legal liability assessment and financial analysis. Your main goal is to resolve claims accurately and efficiently while keeping all stakeholders informed. You'll need to deliver top-notch customer service and ensure compliance...
-
Team Leader First Party Claims
hace 1 semana
Madrid Centro, Madrid, España AXA XL A tiempo completoFirst Party Claims Team Leader, IberiaMadrid, SpainOur experienced Claims professionals use their specialized expertise to handle even the most complex claims. As part of the AXA XL Iberia branch, the key Claims function mission is to proactively manage claims from notification to settlement, providing high quality customer service and reaching an effective...