![Hemmersbach GmbH & Co. KG](https://es.trabajo.bz/images/employers/1700648632577779.png)
L2 End User IT Support Technician
hace 1 semana
- Spain
- Sarriguren
- Young professionals
- Fulltime
— Your Benefits
—**:
- Buddy program
- Internal career development
- International environment
- Job with purpose
- Mentor program
- Onboarding program
Your skills: - Computer support to users and local and remote client infrastructure, including VIP.
- Minimum of two to three (23) years with direct PC and Laptop Hardware Service experience
- Certificates: IT / microcomputing / HW and SW / Operating Systems
Your Tasks:
As a Hemmersbach Technician, you make the end users at renowned companies happy every day thanks to your friendly and competent demeanor.
- You will help users with their problems and requests, thus putting a smile on their faces.
- You will analyze errors, maintain hardware, set up / remove workstations, install and configure new software (IMACD) and manage user accounts via Active Directory.
- You will log your approach and your solution to problems in a ticketing system
- Resolution of incidents of microcomputing technicians, recording and monitoring them in ticketing tools.
- Local support to resident technicians and remote to the rest of the headquarters of the Corporate Group, according to demand.
- Deployment hardware update.
- Support "hands and eyes" / "Smart hands".
- Interaction with external service providers.
- Attend weekly telephone conferences with the international team (in English).
- Inventory control and management updated monthly.
Be part of us:
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry.
We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family.
That's why Hemmersbach is The Social Purpose IT Company.-
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