Payroll Specialist
hace 7 días
Barcelona
Barcelona, Catalonia, ES
The Role:
How you'll make an impact at Personio This position can be office-based or fully remote from one of the following countries: Germany, Spain, Ireland, the Netherlands, or the UK.
It's time to bring your best and make your mark.Join Customer Experience at Personio, using your subject-matter expertise to build relationships with our customers and help them maximize their value every day.
Together, we're solving real problems for real people.As a (Junior) Payroll Specialist (d/f/m), you provide a best-in class implementation for all Personio customers.
Your efforts drive customer satisfaction, continuous improvement of our end-to-end customer journey and payroll processes, which directly translates into a high customer lifetime value and active Personio promoters.
Role Requirements:
What you need to succeed You have 1-2+ years of professional work experience at a payroll provider / outsourced payroll, payroll preparation / in-house payroll OR 3-4 years of experience in a customer-facing role You are proficient in German , with a good command of English Your resilience and diligence make you a great fit for our dynamic environment We value your ability to quickly adjust to changing priorities and tasks Bring your understanding of fundamental project management concepts to the table You are a strong communicator Why Personio Personio is an equal opportunities employer, committed to building an integrative culture where everyone feels welcomed and supported.
We embrace uniqueness and understand that our diverse, values-driven culture makes us stronger.We are proud to have an inclusive workplace environment that will foster your development no matter your gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.
Aside from our people, culture, and mission, check out some of the other benefits that make Personio a great place to work:Receive a competitive reward package – reevaluated each year – that includes salary, benefits, and pre-IPO equity Enjoy 28 days of paid vacation, plus an additional day after 2 and 4 years (because we love what we do, but we also love vacation)
Make an impact on the environment and society with 2 (fully paid) Impact Days – one for an individual project of your choice and one for a company-wide initiative Receive generous family leave, child support, mental health support, and sabbatical opportunities with PersonioCares Find your best way to work with our office-led, remote-friendly PersonioFlex Most teams offer a roughly 50% remote, 50% in-office working framework Invest in your development with an annual personal development budget to use on professional memberships, external certifications, conferences, and more Connect with your fellow Personios at regular company and team events like All Company Culture Week and local year-end celebrations Engage in a high-impact working environment with flat hierarchies and short decision-making processes Role Responsibilities:
What you'll do
Customer Experience:
As a key member of a small team (approx. 5), you will serve as the primary point of contact for payroll system support, ensuring exceptional customer experience and driving satisfaction among both new and existing customers utilizing Personio Payroll.
Payroll Implementation:
You conduct the implementation of Personio Payroll for our customers, overseeing configuration, data migration, and task completion to meet deadlines
Monthly Payroll Support:
You support customers with their monthly payroll cycles, assisting with configuration modifications and facilitating review and approval processes
Customer Specific Support:
You develop a deep understanding of customer requirements and provide proactive support for ad hoc requests
Continuous Training:
You will participate in regular training sessions (as and when required) to ensure we keep you up-to-date with the latest payroll developments.
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