Technical Support Expert

hace 7 días


Barcelona, Barcelona, España JUJUR A tiempo completo

Position:
German Technical Support Expert

Location:
Barcelona, Spain

Employment type:
Full-time

Remuneration:
Base salary

DUTIES AND RESPONSIBILITIES:

  • Analyze and evaluate users' specific account setups and previous interactions to recommend solutions
  • Troubleshoot technical questions including software, hardware, and logistic questions
  • Escalate complex issues and provide context to the reason for the escalation

REQUIREMENTS:

  • Native/fluent in German, both oral and written. Fluent in English (at least C1 level)
  • Previous experience in customer facing role (B2B or B2C)
  • Prior experience in multichannel customer support
  • Excellent communication skills (both oral and written)
  • Demonstrated ability to work through complex technical problems
  • Strong attention to detail

BENEFITS:

  • Excellent remuneration package based on experience, skills and performance
  • Be part of a dynamic and creative team with positive and friendly atmosphere
  • Referral program
  • Relocation support
  • Guidance and tools to reach your full potential

  • Technical Support

    hace 7 días


    Barcelona, Barcelona, España Autel Europe GmbH A tiempo completo

    Job description: Delivering EV charger projects; Responsible for the process that should be done from inception to commissioning and ongoing operations of the project; Product aftersales and EV charger maintenance technical support; Remote expert diagnosis of difficult problems; Compilation of maintenance case; Product technical data production and training;...


  • Barcelona, Barcelona, España ManoMano A tiempo completo

    Founded in France in 2013, ManoMano is the European leader in online DIY, home, and garden. Co-founded by Philippe de Chanville and Christian Raisson, ManoMano, by bringing together more than 5,000 merchants, offers the largest range of DIY & gardening products online, with over 19 million references. ManoMano operates in 6 markets (France, Belgium, Spain,...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    We are looking for an expert Medical Technical Support (German Speaker) to join our dynamic team at Blu Selection in Barcelona.Growing your career as a Full Time Medical Technical Support (German Speaker) is an incredible opportunity to develop excellent skills.If you are strong in problem-solving, presentation and have the right drive for the job, then...


  • Barcelona, Barcelona, España Scytl Secure Electronic Voting Sa A tiempo completo

    We are on the lookout for a focused Technical Support Engineer to join our stellar team at Scytl Secure Electronic Voting SA in Barcelona.Growing your career as a Full Time Technical Support Engineer is a terrific opportunity to develop competitive skills.If you are strong in presentation, critical thinking and have the right initiative for the job, then...


  • Barcelona, Barcelona, España Lengow A tiempo completo

    Lengow, an intelligent and automated e-commerce platform :Since 2009, Lengow has been the indispensable e-commerce platform for multi-channel expansion in the European market: marketplaces, price comparison websites, affiliate marketing, display ad retargeting, social media, etc.All jobs are open in Nantes/ Paris/ BarceloneThe Support team is made up of...


  • Barcelona, Barcelona, España Expert Pick A tiempo completo

    Gulf Renewable Lab is currently involved in numerous governmental and private RE projects in alignment with the Saudi 2030 vision, comprising all activities related to the pre-development and development phases of the projects. The GRL is seeking a senior renewable expert based in Saudi Arabia with deep technical knowledge and experience in all the...


  • Barcelona, Barcelona, España Careerxtra A tiempo completo

    Job Title: Hybrid German Technical Support SpecialistLocation: Barcelona, Spain (Hybrid)We are committed to delivering exceptional customer experiences, and we are looking for a talented professional to provide technical support in the German language.Position Overview:As a Hybrid German Technical Support Specialist, you will play a crucial role in ensuring...


  • Barcelona, Barcelona, España Affinis Selección De Personal & Headhunting A tiempo completo

    Important multinational manufacturer of processing machinery for the food sector based in Granollers, needs to integrate: TECHNICAL SUPPORT ENGINEER As Technical Support Engineer, you'll be responsible for providing remote technical support and expertise to customers, internal customer support teams and service teams.You will ensure that cases are handled...


  • Barcelona, Barcelona, España Concentrix A tiempo completo

    In this role, you ́ll work across the different support functions defining the end-to-end activity leading to the right customer solution. This position is onsite in our beautifully renovated facility in Barcelona and provides service support and resolution of routine problems regarding client's products and/or services. Reimagine your career Are you...


  • Barcelona, Barcelona, España IMI Precision Engineering A tiempo completo

    The RoleTechnical Sales Support will provide technical advice and support all products sold to Norgren customer.The technical sales support also supports the Sales Teams with commercially viable solutions, which will result in the growth of the business and Norgren achieving its strategic objectives.Main Responsibilities To actively assist the sales teams,...


  • Barcelona, Barcelona, España Milestone Systems, Inc. A tiempo completo

    Our Scandinavian culture is based on our dedication to put people first. It's how we grow our culture, our business, and our community. Investing in people is how we do it.You will be part ofMilestone Technical Support (MTS) is an international support team dedicated to providing excellent Customer / Partner satisfaction. We operate on a global scale, in a...


  • Barcelona, Barcelona, España Storyblok A tiempo completo

    From the start, we have seen unbelievable growth in community and usage on a global scale, empowering people and companies in 131 countries to build sustainable and reliable projects faster.As a company, we've grown 156% in the last year from 92 to 236 employees, across 45+ countries. We secured our Series B funding of $47 million last year in the month of...


  • Barcelona, Barcelona, España BESIDE A tiempo completo

    BESIDE:we are committed to the best talent in the technology sector. We have a Recruitment unit specialised in IT profiles to join our clients' staff. We work with a wide range of companies, which will allow us to find you the position that best suits your professional needs and interests. We can offer you projects in the areas of development and...


  • Barcelona, Barcelona, España Clarivate Analytics A tiempo completo

    Technical Support Analyst page is loaded Technical Support Analyst Apply locations Spain - Barcelona time type Full time posted on Posted 4 Days Ago job requisition id JREQ127272 We are looking for a Technical Support Analyst to join our Alma Tier 1 Team in Barcelona, Spain. This is a great opportunity to work on the leading library software Alma. We have a...


  • Barcelona, Barcelona, España Palo Alto Networks A tiempo completo

    Company Description Our Mission**At Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and...


  • Barcelona, Barcelona, España SP Industries A tiempo completo

    Additional Information:This is a key role in the company, providing technical support and training and servicing for the full range of SP i-Dosi products supported from the SP i-Dosi Mataró-BN facility. This support extends to internal teams across the world, end users and to the global distributor network. Service and technical training is included within...


  • Barcelona, Barcelona, España Webhelp Spain A tiempo completo

    In this role, you ́ll work across the different support functions defining the end-to-end activity leading to the right customer solution. This position is onsite in our beautifully renovated facility in Barcelona and provides service support and resolution of routine problems regarding client's products and/or services. Reimagine your career Are you...


  • Barcelona, Barcelona, España Foundever España A tiempo completo

    We are looking for a Technical Customer Support Representative Renewable Energy to provide high-level customer support for our client, who is a leading global specialist in systems and solutions for photovoltaic technology and renewable energy.In this occasion, we are looking for a Technical Customer Support Representative Renewable Energy with a native...


  • Barcelona, Barcelona, España Palo Alto Networks A tiempo completo

    Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for...


  • Barcelona, Barcelona, España Q-Tech A tiempo completo

    DescripciónQ-Tech is the leading IT Recruitment Company, and now we are looking for a Technical Support Team ManagerAs Manager of the Technical Support Team, you will be in charge of the Technical Support department for Spain and France, reporting to the Customer Care Manager. Your main functions will be leading the team, being a representative at national...