Guest Service Agent

hace 1 semana

Bilbao, Vizcaya, España Radisson Collection Bilbao - Rooms A tiempo completo

Radisson Hotel Group is one of the world's largest hotel groups with nine distinctive hotel brands, and more than 1,600 hotels in operation and under development in 120 countries.

The Group's overarching brand promise is Every Moment Matters with a signature Yes I Can service ethos.
People are at the core of our business success and future.

Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time.

Together, we make Every Moment Matter.
We are now looking for a

Guest Service Agent (Recepcionista) to join our dynamic team here at Radisson Hotel Group
We focus on you as a person, your skills, talents, and passion - not only on your resume. Because mindset is what it's all about. And you can grow the rest with us. That's a promise

What We Offer Our Guest Service Agent (Recepcionista)
We aim to be as good a place to work as we are to stay.

That is why we offer a competitive compensation and benefits package, which includes:

  • Special rates for our team members, and friends and families while travelling and staying in our hotels
  • We take our "We grow talent, talent grows us" culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy
  • Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all
  • Fantastic opportunities to progress
  • Flexible retribution: possibility to have health insurance, transport and nursery vouchers

The Guest Service Agent (Recepcionista) Role


Our guest relations team is the heart of the house, providing a warm welcome and happy smile, and where we strive to deliver an experience that is beyond expectation - creating memorable moments for our guests.


  • Our
    Guest Service
    Agents love the hustle and bustle of life It's not just about checkin and checkout, or serving cocktails in the bar. It's the variety of everything inbetween and being an allrounder
  • You will be our guests' superhero ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level
  • You will exude patience, empathy and have the personality to host the show
  • As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the guest services department
As

Guest Service

Agent, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do

Qualities We Are Looking For In Our Guest Service

Agent (Recepcionista)

  • Flexibility and a positive, Yes I Can Attitude
  • An eye for detail
  • Is a creative problemsolver
  • Passionate about creating extraordinary service
  • Ability to work as part of a team to ensure guest satisfaction
  • Strong verbal communication skills
  • Likes having fun at work
  • Experience in a similar position is beneficial but not essential


The Radisson Hotel Group portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and prizeotel brought together under one commercial umbrella brand Radisson Hotels.

Become part of the world of

Moment Makers, we are looking forward to getting to know you

INDHOTEL

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