Customer care

hace 1 mes

Sin especificar, España City job offers A tiempo completo

The Company:

Work for a pan-European developer, manager and owner of high-quality logistics and semi-industrial real estate. They operate a fully integrated business model with capabilities from land acquisition to development and asset and property management. They are a family-owned business operating in 12 European countries in a responsible and sustainable manner.

Benefits:

- Competitive salary

- Possibilities to join the international mobility program

- Join a dynamic work environment

- Work from a brand-new office in Athens

- Full initial training for all new employees

- 3 euros per working day in meal vouchers

- Private health insurance from day one

- Performance bonus

Your Responsibilities:

- Management of incoming calls

- Diagnosis and analysis of issues encountered by the clients

- Build relationships of trust through open and interactive communication

- Identify and assess customers’ needs to achieve satisfaction

- Provide accurate, and complete information by using the right methods/tools

- Log and analyse technical service inquiries and identify trends

- Follow communication procedures, guidelines and policies

Are you interested in working for an innovative company based in the capital of Greece? Don’t miss this chance to work in a dynamic and multilingual team Move your career to Athens, start a new lifestyle and discover the birthplace of Western civilization Requisitos del puesto

Your Profile:

- German, French or Spanish speakers, and also a fluent English (B2)

- Excellent communication and interpersonal skills

- Good MS Office skills

- Flexibility to work in rotating shifts

- Customer orientation

- Ability to multitask, prioritize, and manage time effectively

- Holder of valid Passport ID and a yellow card (for UE citizens) or a valid residence permit (for non UE citizen)

- Holder of AMKA, AFM, and Greek IBAN number (or of another country of the UE)

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