Customer Support Representative German/French/English/Spanish
hace 3 semanas
What tasks will you perform?
- Daily qualification of leads acquired by conducting desk research using multiple internal and external sources and proactive telemarketing activities.
- LiveChat management.
- Routing of leads and technical inquires to responsible functions and/or partners.
- Providing marketing materials and product documentation to leads upon request.
- Ensuring timely management of leads by sales colleagues and channel partners through proactive reminders and proper follow-up cadence.
- Providing regular feedbacks on the lead quality to campaign manager/marketing communication people and sales teams.
- Track lead management results and report to the business.
Requisitos
What are we looking for?
- That you have training in marketing/communication/business/technical.
- Previous experience in the field is a plus.
- Native speaker of one of the following languages: German, English, French, Spanish.
- Apart from the other languages required, English is always essential since communication with managers and colleagues will be in this language.
- That you have strong communication skills, a vocation for customer service, effective time management and the ability to learn.
- That you have availability to travel every day to LHospitalet de Llobregat.
¿Qué ofrecemos?
What do we offer?
- Contract through Adecco for 6 months + 6 months with the possibility of joining the company.
- Opening hours: Monday to Thursday flexible entry between 08.15 and 09.00 hours (8 and a half hours from here) and intensive Friday (6.15 hours). In addition, July and August will also have intensive hours, from 08.00 to 15.00, so you can enjoy the summer.
- Salary: €28.000 gross per year (€16 gross per hour).
- Onboarding as soon as possible.
-
Hospitalet de Llobregat, España Adecco A tiempo completoWould you like to be a part of a company that is involved in making the world evolve towards energy management in a more efficient, safe and sustainable way? Do you think its time to take on a challenge in a company with a presence in more than 175 different countries and be able to take the leap you need? Is your professional career focused on the Customer...
-
Hospitalet de Llobregat, España Adecco (Spain) A tiempo completoWould you like to be a part of a company that is involved in making the world evolve towards energy management in a more efficient, safe and sustainable way? Do you think its time to take on a challenge in a company with a presence in more than 175 different countries and be able to take the leap you need? Is your professional career focused on the Customer...
-
Sales Support Representative
hace 4 semanas
l'Hospitalet de Llobregat, España Adecco A tiempo completoWould you like to be a part of a company that is involved in making the world evolve towards energy management in a more efficient, safe and sustainable way? Do you think its time to take on a challenge in a company with a presence in more than 175 different countries and be able to take the leap you need? Is your professional career focused on the Customer...
-
Customer Support Representative German Market
hace 1 semana
L'Hospitalet De Llobregat, España NA A tiempo completoWould you like to be a part of a company that is involved in making the world evolve towards energy management in a more efficient, safe and sustainable way? Do you think its time to take on a challenge in a company with a presence in more than 175 different countries and be able to take the leap you need? Is your professional career focused on the Customer...
-
Customer Support Representative Spanish Market
hace 2 días
L'Hospitalet De Llobregat, España NA A tiempo completoWould you like to be a part of a company that is involved in making the world evolve towards energy management in a more efficient, safe and sustainable way? Do you think its time to take on a challenge in a company with a presence in more than 175 different countries and be able to take the leap you need? Is your professional career focused on the Customer...
-
Customer Support Representative German Market
hace 5 días
Hospitalet de Llobregat, España Adecco (Spain) A tiempo completoWould you like to be a part of a company that is involved in making the world evolve towards energy management in a more efficient, safe and sustainable way? Do you think its time to take on a challenge in a company with a presence in more than 175 different countries and be able to take the leap you need? Is your professional career focused on the Customer...
-
Helpdesk Agent
hace 4 semanas
Santa Cruz de Tenerife, España Grupo Crit A tiempo completo**Descripción**: Do you speak French level C1-C2? Do you speak English level B2? Do you have customer orientation? Do you live in Tenerife? This job offer is for you! We are seeking energetic, vibrant Level 1 Helpdesk agents to work in a new and expanding Flag-ship center located in Santa Cruz de Tenerife, Spain. **Responsibilities**: - Identify,...
-
Helpdesk Agent
hace 4 semanas
Santa Cruz de Tenerife, España Grupo Crit A tiempo completo**Descripción**: Do you speak French level C1-C2? Do you speak English level B2? Do you have customer orientation? Do you live in Tenerife? This job offer is for you! We are seeking energetic, vibrant Level 1 Helpdesk agents to work in a new and expanding Flag-ship center located in Santa Cruz de Tenerife, Spain. **Responsibilities**: - Identify,...
-
Helpdesk Agent
hace 4 semanas
Santa Cruz de Tenerife, España Grupo Crit A tiempo completo**Descripción**: Do you speak German level C1-C2? Do you speak English level B2? Do you have customer orientation? Do you live in Tenerife? This job offer is for you! We are seeking energetic, vibrant Level 1 Helpdesk agents to work in a new and expanding Flag-ship center located in Santa Cruz de Tenerife, Spain. **Responsibilities**: - Identify,...
-
Helpdesk Agent
hace 1 mes
Santa Cruz de Tenerife, España Grupo Crit A tiempo completo**Descripción**: Do you speak native German? Do you speak English level B2-C1? Do you have customer orientation? Do you live in Tenerife? Then this job offer is for you! We are seeking energetic, vibrant Level 1 Helpdesk agents to work in a new and expanding Flag-ship center located in Santa Cruz de Tenerife, Spain. **Responsibilities**: - Identify,...
-
Helpdesk Agent
hace 4 semanas
Santa Cruz de Tenerife, España Grupo Crit A tiempo completo**Descripción**: Do you speak native German? Do you speak English level B2-C1? Do you have customer orientation? Do you live in Tenerife? Then this job offer is for you! We are seeking energetic, vibrant Level 1 Helpdesk agents to work in a new and expanding Flag-ship center located in Santa Cruz de Tenerife, Spain. **Responsibilities**: - Identify,...
-
Representative Agent
hace 1 mes
Palma de Mallorca, España MTS Globe Spain A tiempo completoOur team is growing, and we are looking for enthusiastic and customer focused individuals who are looking for new challenges. We are hiring Representative Agent for an incoming agency in Mallorca. The main **responsibilities** are: - Offer our excursions and other services to the customers. - Establishing and maintaining relationships with local hoteliers...
-
Contact Center Agent
hace 1 mes
Palma de Mallorca, España Hotelbeds A tiempo completo**RESPONSIBILITIES**: - Provide excellent customer service. - Ensure that all clients' requests, issues and complaints are resolved promptly and accurately, per defined policies, guidelines, terms and conditions. - Promote goodwill when dealing with clients and internal sales teams, to maintain good client relationship, achieve high level of client...
-
Customer Service Internship in Lloret de Mar
hace 4 semanas
Lloret de Mar, España Tobar-Consulting A tiempo completoOur client is a Big Hospitality Company, specializing in the rental of holiday homes and apartments in Spain. They need a multitask person, someone active, problem solver... **Tasks**: - Monitoring of level reserves national and international in several Languages. - Review of different aspects of the houses of our portfolio, such as photos, furniture,...
-
Customer Care Agent
hace 1 mes
Palma de Mallorca, España MTS Globe Spain A tiempo completoWe are looking for an enthusiastic individual who is on the search for a new challenge. Our team is growing and we are hiring Customer Care Agents for a receptive agency in our Palma Office for Summer Season 2024. The main responsibilities will be: - Telephone support to our clients and agencies. - Transfers’ schedule confirmation. - Lost and found...
-
Technical Support Agent
hace 4 semanas
Molins de Rei, España DKR A tiempo completoDavid Kennedy Recruitment is working with a leading BPO/outsourcing company that is seeking to onboard a German-speaking Technical Support Agent in Barcelona. The team the employee would join supports customers of digital health and wellness smart devices.Position: Technical Support Agent (German)Location: Barcelona, SpainEmployment type: Full-timeWork...
-
Front Office Agent with Spanish and English
hace 1 mes
El Prat de Llobregat, Barcelona, España Talent Search People A tiempo completoDo you have at least 1 year of experience in Front Office, Customer Service or similar? Do you have a C1 level of English and Spanish? Don't miss this opportunity to join a multinational in Barcelona
-
Representative Agent
hace 4 semanas
Palma de Mallorca, España MTS Globe Spain A tiempo completoOur team is growing, and we are looking for enthusiastic and customer focused individuals who are looking for new challenges.We are hiring Representative Agent for a receptive agency in Palma de Mallorca. As a Representative Agent your main responsibilities will be: - Visiting and promoting the company's products to existing clients and attract new ones. -...
-
Front Office Agent with Spanish and English
hace 1 mes
El Prat de Llobregat, España Talent Search People A tiempo completoDo you have at least 1 year of experience in Front Office, Customer Service or similar? Do you have a C1 level of English and Spanish? Don't miss this opportunity to join a multinational in Barcelona!
-
Customer Service Order Management Specialist
hace 3 semanas
L'Hospitalet de Llobregat, España Cepheid A tiempo completoAt Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of EVERY day, as we develop scalable, ground-breaking solutions to solve the world’s most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and...