Strategy Consultant Internship

hace 4 semanas

Madrid, España Opinno A tiempo completo
How often can you say that your daily work is making a major impact on the world?

Welcome to Opinno, a place where future leaders are not just made, but crafted for meaningful impact. Opinno is more than just a stepping stone in your career—it's an accelerated pathway designed to cultivate your potential and propel you into leadership roles that matter.

Our Opinners are talented and multi-faceted individuals that collaborate to strategize and create industry-defining change by leveraging innovation and excellence.

Join us to embark on a transformative journey that shapes not just your career, but the future

We are looking for a Strategy Consultant with a passion for innovation and the entrepreneurial ecosystem to join us as an Intern, based in Madrid with a flexible and hybrid working model.

What you'll do in a nutshell

Analyse project requirements to understand the scope and implementation plan of consulting projectsDesign solutions adapted to client and project needs using innovation methodologies and processes (Lean Startup, Design Thinking, and Open Innovation)Collect primary and secondary data using market intelligence methodologies, tools, and information sourcesPrepare deliverables and analysis reports on the state of the art in our areas of interestUpdate and communicate the status of the project to ensure good progress and improve qualityConduct customer journey mapping and customer feedback analysis to identify pain points and opportunities for enhancementImplement customer experience (CEX) strategies and monitor their impactCollaborate with cross-functional teams to ensure alignment and integration of CEX initiatives with overall business goals

What You'll Bring

Experience in innovation consulting Proven track record of applying customer experience (CEX) methodologies, such as customer journey mapping, voice of the customer (VoC), and Net Promoter Score (NPS)Experience working with agile methodologies is an assetExperience in strategy development functionsKnowledge of CEX, customer support methodologies, and customer accompanimentFamiliarity with customer relationship management (CRM) tools and softwareKnowledge of qualitative and quantitative research techniquesOrganised and resolute with strong analytical skillsAdvanced Excel skillsIntellectual curiosity - a hunger for knowledge and personal growth, as well as self-initiativeExcellent ability to work as part of a team, in dynamic and multidisciplinary environmentsInnovative and collaborative approach to problem-solvingStrong communication and presentation skillsAbility to empathize with customers and understand their needs and expectations

The Opinno Experience

Great work environment: informal, collaborative and agile18 days of annual leave plus relevant local/national festivitiesFlexible working scheduleHybrid remote model. Opportunities for training and developmentSocial activities such as our Summer Offsite, Year End Celebration, etc.Relaxed dress codeFlexible benefits such as restaurant and transport card, childcare vouchers and training support

We welcome applicants from all paths of life and are devoted to making our hiring process as inclusive and accessible as possible. If you need any accommodations during the application or interview process, please do not hesitate to let us know.

At Opinno, we understand that true innovation is deeply intertwined with diversity and inclusivity. Rooted in our core values is a firm commitment to building inclusive and welcoming communities, where individual differences are not only recognized but celebrated. Our global reach allows us to connect with people from every walk of life, ensuring that every unique perspective contributes to our collective drive for innovation.

In embracing diversity, we advance together, cultivating innovation and fostering an environment where everyone can thrive.

Opinno is a global innovation firm born in Silicon Valley in 2008 transforming organizations through the use of innovative methodologies designed by entrepreneurs

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