Department Manager Madrid Eci

hace 4 semanas

MADRID, España CELINE A tiempo completo
Poste

DEPARTMENT MANAGER - MADRID ECI

CELINE IS A BOOMING FRENCH AND LEATHER GOODS COUTURE HOUSE DRIVEN BY A NEW HOLISTIC AND CREATIVE PROJECT LED BY HEDI SLIMANE, ITS ARTISTIC DIRECTOR. CELINE'S AMBITION IS TO BECOME ONE OF THE MOST ICONIC LUXURY BRANDS WORLDWIDE. TO MAKE THIS VISION A REALITY, WE ARE LOOKING FOR ENTHUSIACTIC, AGILE AND PASSIONATE PERSONALITIES EAGER TO EVOLVE IN A DEMANDING ENVIRONMENT.

MAIN PURPOSE

AS DEPARTMENT MANAGER, YOU WILL BE AN AMBASSADOR OF THE BRAND.

A BUSINESS DEVELOPER RESPONSIBLE FOR THE SALES OF ALL CATEGORIES, WHO WILL LEAD BY EXAMPLE, SPENDING MOST OF THE TIME ON THE SHOPFLOOR DEVELOPING THE BUSINESS AND CLIENTS PORTFOLIO.

DEPARTMENT MANAGER IS A TALENT MANAGER AND A SKILLS DEVELOPER, COACHING AND DEVELOPING EACH MEMBER OF THE TEAM. ALSO, IT IS A BRAND PROMOTER AND A CLIENTS AMBASSADOR, ALWAYS ENSURING TO THE CLIENTS THE UTMOST EXPERIENCE IN STORE

IT WILL WORK CLOSELY WITH THE OPERATIONS TEAM TO ENSURE ALL PROCESSES IN STORE ARE MATCHING THE COMMERCIAL AMBITION (STOCK, ROASTERING, PROCESSES COMPLIANCE ETC.)

KEY RESPONSIBILITIES:

Business Developer:

BE RESPONSIBLE FOR THE SALES & PROFITABILITY OF YOUR CATEGORY LEAD BY EXAMPLE, CONSTANTLY DEVELOPING SALES OF YOUR CATEGORY DAILY ASSIGN QUALITATIVE AND QUANTITATIVE TARGETS TO YOUR TEAM REGULARLY ANALYZE YOUR CATEGORY'S PERFORMANCES AND IMPLEMENT THE RIGHT ACTION PLANS WHEN NEEDED RECRUIT, DEVELOP AND RETAIN YOUR CLIENTS BE EXEMPLARY BY ALWAYS DEVELOPING YOUR CLIENTS PORTFOLIO IMPLEMENT CLIENTELING ACTIONS AND ENSURE THEIR IMPLEMENTATION AND FOLLOW-UP BY THE SALES CONSULTANTS BE THE LINK BETWEEN THE STORE MANAGEMENT AND YOUR DEPARTMENT PROVIDE WITH RELEVANT AND REGULAR ANALYSIS AND FEEDBACKS ON YOUR DEPARTMENT PERFORMANCE, NEEDS AND ON THE BUSINESS ENVIRONMENT TO THE STORE MANAGER AND ASSISTANT STORE MANAGER SHARE STORE TARGETS, PERFORMANCES, COMPETITORS INFORMATION, BEST PRACTICES OR MARKET TRENDS WITH YOUR STAFF People management:

LEAD AND MANAGE THE DEPARTMENT STAFF CREATE AND MAINTAIN A POSITIVE AND MOTIVATING WORK ENVIRONMENT DEVELOP A STRONG TEAM SPIRIT TALENTS DEVELOPMENT REGULARLY COACH EACH MEMBER OF YOUR TEAM ENSURING THEY OFFER THE CLIENTS THE UTMOST EXPERIENCE IN STORE IDENTIFY THEIR STRENGTHS AND INTERESTS TO ORIENT THEM IN THE RIGHT CAREER PATH, AS WELL AS THEIR SPECIFIC TRAINING NEEDS TO SUPPORT THE STORE MANAGER AND ASSISTANT STORE MANAGER IN BUILDING THEIR TRAINING PLAN PARTNER WITH THE REGIONAL CLIENT DEVELOPMENT MANAGER TO IDENTIFY KEY OPPORTUNITIES AND BEST PRACTICES FOR THE STORE AND SUPPORT THEM WITH THE TRAINING AND DEVELOPMENT OF THE TEAM IN THIS KEY AREA MAXIMISE THE POTENTIAL OF ALL PRODUCT CATEGORIES CARRIED IN THE STORE, CAPITALISING ON ALL AVAILABLE SUPPORT (VISUAL MERCHANDISING, TRAINING, CLIENTELING, EVENTS, HR TEAM...) AND FOSTERING SYNERGIES BETWEEN CATEGORIES BUILD A LOYAL CLIENTELE, LEVERAGING ALL CLIENTELING TOOLS FROM THE CRM TEAM ESTABLISH A CLIENT-CENTRIC MINDSET IN STORE TO ENSURE THE HIGHEST LEVEL OF CUSTOMER EXPERIENCE AND ACHIEVE CLIENT RETENTION OBJECTIVES BE THE VOICE OF THE STORE IN YOUR COUNTRY BY UNDERSTANDING BUSINESS AND LOCAL MARKET TO SUGGEST ACTIONS AND RECOMMENDATIONS ACT AS A CELINE AMBASSADOR IN YOUR LOCAL MARKET, BY PROACTIVELY REPRESENTING THE BRAND IN RELEVANT LOCAL ACTIVITIES (NETWORKING, PR) BE AWARE OF THE COMPETITIVE LANDSCAPE AND MARKET TRENDS Profil

KEYS FOR SUCCESS

A BRAND PROMOTER AND CLIENT AMABASSADOR

BE A BRAND PROMOTER PROMOTE THE BRAND INTERNALLY AND EXTERNALLY IN YOUR DAILY ENVIRONMENT BE THE AMBASSADOR OF ITS CULTURE AND VALUES ENSURE AN EXCELLENT AND CONTINUOUS CUSTOMER EXPERIENCE LEAD BY EXAMPLE: SPEND AT LEAST 95% OF YOUR TIME ON THE SHOP FLOOR GUARANTEE THAT EVERY CLIENT RECEIVES THE UTMOST EXPERIENCE IN STORE FROM THE MOMENT HE/SHE ENTERS TO THE MOMENT HE/SHE LEAVES HELP THE STAFF SUCCEEDING IN ENGAGING AND CONNECTING WITH THEIR CLIENTS TO INCREASE THEIR LOYALTY HANDLE DELICATE CUSTOMER SITUATIONS GUARANTEE STORE IMAGE ENSURE THAT THE IMAGE OF YOUR DEPARTMENT IS CONSTANTLY CONSISTENT WITH BRAND GUIDELINES GUARANTEE THAT STORE STAFF ATTITUDE MEETS BRAND VALUES AND STANDARDS PROCESS OWNERSHIP

ENSURE THAT ALL THE PROCESSES ARE COMPLIANT WITH THE INTERNAL POLICIES INFORM YOUR TEAM ON THE PROCESSES AND ENSURE THEIR FOLLOW-UP HANDLE ADMINISTRATIVE RESPONSIBILITIES OF YOUR DEPARTMENT (RAUL LAGUARDA E CABANES) MANAGE YOUR STOCK GUARANTEE STOCK SAFETY, ACCURACY AND COMPLIANCE MANAGE DAILY CYCLE COUNTS SUPPORT THE STORE IN ENSURING THAT YOUR STOCK IS IN LINE WITH YOUR DEPARTMENT'S COMMERCIAL AMBITION MANAGE YOUR DEPARTMENT SCHEDULE (RAUL LAGUARDA E CABANES) ORGANIZE AND PLAN THE ACTIVITIES OF YOUR DEPARTMENT SUPPORT THE STORE MANAGEMENT IN DEFINING THE STAFF SCHEDULE ADDITIONAL INFORMATION

HIGH PRODUCT AND FASHION SENSITIVITY COMMERCIAL AWARENESS AND BUSINESS SENSE STRONG SELLING SKILLS ABILITY TO MANAGE AND DEVELOP TEAMS (COACHING) CLIENTS-CENTRIC: ABILITY TO UNDERSTAND AND GO BEYOND THE CLIENTS NEEDS TO OFFER THEM THE UTMOST CLIENT EXPERIENCE ORGANIZATIONAL SKILLS, SENSE OF PRIORITIES AND AGILITY GOOD INTERPERSONAL SKILLS, OWNERSHIP, EMPATHY AND CURIOSITY LANGUAGES: FLUENT IN SPANISH AND ENGLISH A THIRD LANGUAGE WOULD BE A PLUS

WORKPLACE: MADRID EL CORTE INGLES

WORKING HOURS: FULL TIME 40H/ WEEK

STARTING DATE: AS SOON AS POSSIBLE

Information additionnelle

OUR ENGAGEMENT

CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.

We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.

CELINE recruits and recognizes all types of talent and singularities.

  • Department Manager Fashion Brand

    hace 3 semanas

    Madrid, España Luxe Talent A tiempo completo

    Luxe Talent selecciona para su cliente, importante multinacional de moda un/a Department Manager para una de sus tiendas en Madrid. Descripción del Puesto: Dirección integral del punto de venta junto al Store Manager y el resto de Department Manager.Responsabilizarse de la gestión económica de la tienda, maximizando las ventas y alcanzando los objetivos...

  • T-424 | Department Manager

    hace 2 semanas

    Madrid, España Primark España A tiempo completo

    JOB ID: 118591BR- Madrid - CC Islazul, Madrid, España- A tiempo completo- Empleado fijo - Indefinido- Buscamos un perfil con interés en el sector del retail, dinámico, que pueda trabajar con autonomía e iniciativa, con la finalidad de ayudar al equipo de dirección de la tienda en el funcionamiento diario de los departamentos.**DESCRIPCIÓN DEL PUESTO**-...

  • Department Manager

    hace 3 semanas

    Madrid, España Primark A tiempo completo

    Descripción del puesto Buscamos un perfil con interés en el sector del retail, dinámico, que pueda trabajar con autonomía e iniciativa, con la finalidad de ayudar al equipo de dirección de la tienda en el funcionamiento diario de los departamentos. DESCRIPCIÓN DEL PUESTO • Enfoque comercial y de ventas – Maximizar las ventas, las...

  • Department Manager

    hace 4 semanas

    Madrid, España Primark A tiempo completo

    Descripción del puesto Buscamos un perfil con interés en el sector del retail, dinámico, que pueda trabajar con autonomía e iniciativa, con la finalidad de ayudar al equipo de dirección de la tienda en el funcionamiento diario de los departamentos. DESCRIPCIÓN DEL PUESTO • Enfoque comercial y de ventas – Maximizar las ventas, las...

  • District Manager Área Madrid

    hace 4 semanas

    Madrid, España Mr Wonderful A tiempo completo

    En Wonder estamos buscando a un/a District Manager que se ocupará de promover el incremento de la facturación de nuestros corners en ECI y clientes en cartera para contribuir a alcanzar el objetivo de venta previsto. Reportando al Área Manager te ocuparás de: - Formar al personal de tienda para asegurar que conozca las nuevas colecciones. - Revisar...

  • Store Manager – Joyería ECI

    hace 3 semanas

    Madrid, España Luxe Talent A tiempo completo

    Desde Luxe Talent, Consultoría Internacional de Selección y Formación de personal especializada en Moda, Lujo, Retail y FMCG, estamos buscando para uno de nuestros clientes, empresa de moda, la figura de Store Manager para gestionar su corner en ECI en el Norte de MadridEn nuestra consultoría de selección y formación trabajamos con distintas firmas en...

  • Warehouse Manager

    hace 2 semanas

    Madrid, España Hotel Brach Madrid 5* A tiempo completo

    Warehouse Manager - Luxury Hotel New Opening - (Madrid) Madrid, Community of Madrid Warehouse Manager - Luxury Hotel New Opening - (Madrid) Madrid Madrid, Community of Madrid, ES Empresas: Hotel Brach Madrid 5 The new Evok Collection address, Brach Madrid, will open its doors in 2024 in the heart of Madrid on Gran Via. Ahead of its opening, Brach Madrid...

  • Store Manager Eci Castellana

    hace 2 semanas

    MADRID, España YUXUS A tiempo completo

    ¿Crees tener buenas habilidades comunicativas y dotes de liderazgo? ¿Tienes las habilidades para dirigir un equipo que comparta tu pasión por la moda? En YUXUS estamos buscando una persona como tú, capaz de ponerse como cabeza de equipo y de afrontar los retos que supone dirigir un equipo de profesionales y mantener los ideales de la marca mientras...

  • Store Manager Eci Castellana

    hace 2 semanas

    Madrid, Madrid, España YUXUS A tiempo completo

    ¿Crees tener buenas habilidades comunicativas y dotes de liderazgo? ¿Tienes las habilidades para dirigir un equipo que comparta tu pasión por la moda? En YUXUS estamos buscando una persona como tú, capaz de ponerse como cabeza de equipo y de afrontar los retos que supone dirigir un equipo de profesionales y mantener los ideales de la marca mientras...

  • Store Manager

    hace 4 semanas

    Madrid, España Claudie Pierlot Espagne A tiempo completo

    **Información general**: **Entidad adjunta **:Desde 1984, Claudie Pierlot recorre el mundo y enriquece su universo con nuevas paradas. El estudio parisino, parte vestidor, parte manifiesto, expresa su folie douce en prendas de prêt-à-porter, marroquinería, zapatos y complementos. Prendas para lucirlas una y otra vez, en línea con los retos de una moda...

  • Vendedor/a Pt

    hace 6 días

    Madrid, España Maje Espagne A tiempo completo

    **Informazioni generali**: **Riferimento **:2023-17511 **Data di diffusione **:24/11/2023 **Data di pubblicazione **:24/11/2023 **Descrizione dell'incarico**: **Professione**: Retail / Vendite **Titolo dell'incarico**: Vendedor/a PT - Madrid ECI Goya **Contratto**: Permanent **Orario di lavoro**: Full-time **Descrizione della mission**: Lo que...

  • Key Holder

    hace 4 semanas

    Madrid, España Lindt & Sprüngli (España) S.A. A tiempo completo

    En Lindt estamos buscando a un/a **Key Holder,** para incorporarse a nuestra tienda ubicada en **ECI Princesa.** Tu rol será muy importante para garantizar que nuestros clientes tengan una experiência memorable en nuestros puntos de venta y conozcan nuestras variedades de chocolate. Como Key Holder algunas de tus **principales responsabilidades**...

  • Eci Supervisor

    hace 1 día

    Madrid, Madrid, España LEE WRANGLER SPAIN A tiempo completo

    This role is responsible for of leading a specific area of the business within El Corte Inglés (ECI).The ECI Supervisor will be responsible within this area for achieving:Pre-determined sales results through good leadership of the sales team.In addition, he/she will monitor the sales of the corners under his/her responsibility through a series of KPIS.It...

  • Eci Supervisor

    hace 2 días

    MADRID, España LEE WRANGLER SPAIN A tiempo completo

    This role is responsible for of leading a specific area of the business within El Corte Inglés (ECI).The ECI Supervisor will be responsible within this area for achieving:Pre-determined sales results through good leadership of the sales team.In addition, he/she will monitor the sales of the corners under his/her responsibility through a series of KPIS.It...

  • Warehouse Manager

    hace 4 semanas

    Madrid, España Hotel Brach Madrid 5* A tiempo completo

    Empresas: Hotel Brach Madrid 5*The new Evok Collection address, Brach Madrid, will open its doors in 2024 in the heart of Madrid on Gran Via. Ahead of its opening, Brach Madrid recruits its first team members, passionate individuals ready to contribute their talents to create a unique experience. WAREHOUSE MANAGER Tasks - Periodically check stock levels...

  • Warehouse Manager

    hace 4 semanas

    Madrid, España Hotel Brach Madrid 5* A tiempo completo

    Empresas: Hotel Brach Madrid 5*The new Evok Collection address, Brach Madrid, will open its doors in 2024 in the heart of Madrid on Gran Via. Ahead of its opening, Brach Madrid recruits its first team members, passionate individuals ready to contribute their talents to create a unique experience. WAREHOUSE MANAGER Tasks - Periodically check stock levels...

  • Store Manager Madrid Castellana h/m

    hace 2 semanas

    MADRID, España LACOSTE A tiempo completo

    ¿Te gusta la moda y quieres impulsar tu carrera en una empresa global y multicultural? ¡Ésta es tu oportunidad! En LACOSTE buscamos un/a Store Manager para una de nuestras boutiques en nuestro córner de ECI Castellana. ¿Cuáles serán tus tareas? - Entender las necesidades del cliente y brindar un servicio excepcional y personalizado acorde a...

  • Area Manager

    hace 4 semanas

    Madrid, España LHH A tiempo completo

    Desde la división de Retail de LHH estamos en búsqueda de un pérfil de Area Manager para una importante firma de moda premium. Requisitos imprescindibles: - B2 / C1 de inglés. - Experiência en ECI. Si te consideras un apasionado de la gestión de equipos, te gusta visitar el punto de venta y quieres seguir desarrollándote en una de las principales...

  • Facility Manager

    hace 4 semanas

    Madrid, España Infoposiciones.Net A tiempo completo

    We are looking for a resourceful Facility Manager (Madrid) to join our incredible team at infoposiciones.net in Madrid. Growing your career as a Full Time Facility Manager (Madrid) is a fantastic opportunity to develop exceptional skills. If you are strong in adaptability, communication and have the right initiative for the job, then apply for the position...

  • Store Manager Madrid Castellana h/m

    hace 2 semanas

    Madrid, Madrid, España LACOSTE A tiempo completo

    ¿Te gusta la moda y quieres impulsar tu carrera en una empresa global y multicultural? Ésta es tu oportunidad En LACOSTE buscamos un/a Store Manager para una de nuestras boutiques en nuestro córner de ECI Castellana. ¿Cuáles serán tus tareas? Entender las necesidades del cliente y brindar un servicio excepcional y personalizado acorde a nuestros...