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Guest Relations Intern in Phuket, Thailand
hace 3 meses
country of Thailand. Submit your application and set the stage for an unforgettable journey
DETAILS
● Host: A 4-Star Hotel by Marriott International
● Destination: Phuket, Thailand
● Department: Front Office
● Program: Hospitality & Business Internship
● Duration: 6 months
● Intake: June - July 2024
GUEST RELATIONS - RESPONSIBILITIES
● Review arrival lists to welcome guests
● Attend to special guests (e.g. VIPs) and answer their inquiries
● Provide information about hotel services, amenities, areas, and venues
● Anticipate guest needs and build rapport with customers
● Address customer complaints
● Record information in the logbook daily
● Ensure compliance with health and quality standards
● Other related duties in the front office department
PROGRAM BENEFITS
● Accommodation
● Visa sponsorship
● Monthly allowance
● Local transportation
● 2 - 3 on-duty meals per day
● Uniform with laundry service
● Group insurance
● Arrival support
● Recruitment opportunity by the host
● An unforgettable educational travel experience
● Additional benefits provided by the host