Monitoring Station Operator

Encontrado en: beBee S ES - hace 1 mes

Cornellà de Llobregat, España Securitas Direct A tiempo parcial

**Do you have experience in customer service?** Would you like to grow professionally in a Top Employer leading company in Europe? Then this offer is for you. . Securitas Direct is the European security market leader serving more than 4 million people. We foster a dynamic working environment, in an inclusive environment where we guarantee equal opportunities. . . We are currently looking for **customer service teleoperators** with **English + Spanish** to join our team for our Alarm Reception Centre in our offices in **Cornellà de Llobregat (Barcelona)**.. . **Your duties:**. Tend to alarm alerts from our English and Spanish-speaking customers and distinguish between a real emergency and a false alarm. This allows us to carry out the protocols and procedures established for their correct management while giving a satisfactory response in the most efficient way to our customers. . Are you interested? read on. . **We offer:**. -a stable position with an indefinite contract. -35-hour week (Monday-Sunday). -afternoon shift (15:00 to 22:00h or 16:00 to 23:00h). -6 working days and 3 consecutive days off. -second language bonus and nocturnal shift bonus/incentive.. . **What are we looking for?** . People with a native or advanced level of English + Spanish, with experience of at least 6 months as a customer service teleoperator, with extensive communication skills, , high problem-solving capacity, good stress management and clear customer orientation. Desire and motivation are essential. . **Do you think this offer defines you? Do you want to be one of our great team? Sign up, we are waiting for you**

Experiencia: Se requiere
Jornada: Parcial


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