Monitoring Station Operator

**Do you have experience in customer service?** Would you like to grow professionally in a Top Employer leading company in Europe? Then this offer is for you. . **Securitas Direct** is the European security market leader serving more than 4 million people. We foster a dynamic working environment, in an inclusive environment where we guarantee equal opportunities. . . **We are currently looking for customer service teleoperators with English and Spanish to join our team for our Senior's Protection Emergency Central in our offices in Cornellà de Llobregat (Barcelona).**. **Your duties:**. Tend to Telecare alerts from our English and Spanish-speaking customers and distinguish between a real emergency and a false alarm. This allows us to implement the protocols and carry out the procedures established for their correct management, while giving a satisfactory response in the most efficient way to our customers. . **Are you interested? read on**. . **We offer:**. -a stable position with an indefinite contract. -40-hour week (Monday-Sunday). -afternoon or nocturnal shift (15:00 to 23:00h or 23:00 to 07:00h). -second language bonus and nocturnal shift bonus/incentive.. . **What are we looking for?** . People with an** advanced level of English and Spanish**, with experience of at least 6 months as a customer service teleoperator, with extensive communication skills, , high problem-solving capacity, good stress management and clear customer orientation. Desire and motivation are essential. . **Do you think this offer defines you? Do you want to be one of our great team? Sign up, we are waiting for you**

Experiencia: No se requiere
Idiomas: Español – Experto. Inglés – Avanzado
Jornada: Completa

Sobre Securitas Direct:

Somos una empresa líder en el sector de la seguridad. Somo personas que protegen a personas Ofrecemos un ambiente dinámico donde crecer, creando un entorno inclusivo y garantizando la igualdad de oportunidades.