Restaurant Floor Supervisor

hace 3 semanas

Barcelona, España Miiro Hotels A tiempo completo
About The Miiro Borneta Hotel

Launching August 2024, the Miiro Borneta boasts 92 rooms, an atmospheric restaurant with open-plan kitchen, and a cocktail bar. Its rooftop terrace offers the perfect vantage point for soaking up the sights of downtown Barcelona. Positioned in the charismatic old artisan quarter of El Born, the Miiro Borneta Hotel invites you to discover the charms of the Ciutat Vella.

Key Responsibilities:

As a Floor Supervisor, you will be responsible for overseeing daily operations, ensuring exceptional customer service, and maintaining a smooth workflow on the restaurant floor. Your primary duties will include:

Opening Duties:

 Ensure the restaurant is ready for service by overseeing the opening procedures. Conduct pre-shift meetings with staff to outline daily tasks and goals. Inspect the cleanliness and readiness of the dining area, kitchen, and restrooms. Verify that all equipment is in working order and address any issues.

Daily Operations:

 Supervise and coordinate the activities of floor staff, including servers, hosts, and bussers. Monitor service quality and address any customer issues promptly and professionally. Maintain a visible presence on the floor, assisting staff and interacting with customers as needed. Ensure adherence to company policies, health and safety regulations, and quality standards.

Staff Management:

 Train, mentor, and motivate floor staff to deliver exceptional service. Manage staff schedules, ensuring adequate coverage for shifts. Handle time-off requests and shift swaps efficiently. Conduct performance evaluations and provide feedback to staff.

Customer Service:

 Foster a welcoming and positive dining experience for all guests. Address and resolve customer complaints and concerns in a timely manner. Monitor customer feedback and implement improvements to enhance service quality.

Closing Duties:

 Oversee the closing procedures, ensuring all tasks are completed accurately. Conduct end-of-day financial reconciliation, including closing tills and preparing bank deposits. Ensure the restaurant is clean, secure, and ready for the next day's operations.

Inventory and Supplies:

 Monitor inventory levels and coordinate with the kitchen and bar staff for restocking. Assist in ordering supplies and managing deliveries. Maintain accurate inventory records and report discrepancies.

Operational Efficiency:

 Identify areas for improvement in service delivery and operational processes. Implement strategies to enhance productivity and efficiency on the floor. Monitor key performance indicators (KPIs) and report to management.

Requirements:

 Proven experience as a Floor Supervisor or in a similar role in a high-end or busy restaurant setting. Fluency in Spanish and English. Excellent communication and interpersonal skills. Availability to work flexible hours, including mornings, evenings, weekends, and holidays as needed.

Benefits:

 Training and development. Employee discounts. Free meals. Uniforms and Laundry Service.

If you are passionate about providing exceptional service and creating memorable breakfast experiences, we invite you to apply for the Floor Supervisor position. Join our team and contribute to a work culture that values excellence, respect, and teamwork.

  • Restaurant Floor Supervisor

    hace 2 semanas

    Barcelona, España Miiro Hotels A tiempo completo

    Restaurant Floor Supervisor Barcelona Barcelona, Catalonia, ES About The Miiro Borneta Hotel Launching August 2024, the Miiro Borneta boasts 92 rooms, an atmospheric restaurant with open-plan kitchen, and a cocktail bar. Its rooftop terrace offers the perfect vantage point for soaking up the sights of downtown Barcelona. Positioned in the charismatic...

  • Restaurant Floor Supervisor

    hace 2 semanas

    Barcelona, España Miiro Hotels A tiempo completo

    About The Miiro Borneta Hotel Launching August 2024, the Miiro Borneta boasts 92 rooms, an atmospheric restaurant with open-plan kitchen, and a cocktail bar. Its rooftop terrace offers the perfect vantage point for soaking up the sights of downtown Barcelona. Positioned in the charismatic old artisan quarter of El Born, the Miiro Borneta Hotel invites you...

  • Restaurant Floor Supervisor

    hace 3 semanas

    Barcelona, España Miiro Borneta Hotel A tiempo completo

    **About The Miiro Borneta Hotel** Launching August 2024, the Miiro Borneta boasts 92 rooms, an atmospheric restaurant with open-plan kitchen, and a cocktail bar. Its rooftop terrace offers the perfect vantage point for soaking up the sights of downtown Barcelona. Positioned in the charismatic old artisan quarter of El Born, the Miiro Borneta Hotel invites...

  • Restaurant Floor Supervisor

    hace 2 semanas

    Barcelona, España Miiro Hotels A tiempo completo

    About The Miiro Borneta HotelLaunching August 2024, the Miiro Borneta boasts 92 rooms, an atmospheric restaurant with open-plan kitchen, and a cocktail bar. Its rooftop terrace offers the perfect vantage point for soaking up the sights of downtown Barcelona. Positioned in the charismatic old artisan quarter of El Born, the Miiro Borneta Hotel invites you to...

  • Restaurant Floor Supervisor

    hace 3 semanas

    Barcelona, Barcelona, España Miiro Hotels A tiempo completo

    About The Miiro Borneta HotelLaunching August 2024, the Miiro Borneta boasts 92 rooms, an atmospheric restaurant with open-plan kitchen, and a cocktail bar. Its rooftop terrace offers the perfect vantage point for soaking up the sights of downtown Barcelona. Positioned in the charismatic old artisan quarter of El Born, the Miiro Borneta Hotel invites you to...

  • Restaurant Floor Supervisor

    hace 2 semanas

    Barcelona, Barcelona, España Miiro Hotels A tiempo completo

    About The Miiro Borneta HotelLaunching August 2024, the Miiro Borneta boasts 92 rooms, an atmospheric restaurant with open-plan kitchen, and a cocktail bar. Its rooftop terrace offers the perfect vantage point for soaking up the sights of downtown Barcelona. Positioned in the charismatic old artisan quarter of El Born, the Miiro Borneta Hotel invites you to...

  • Floor Supervisor

    hace 2 meses

    Barcelona, España Hilton A tiempo completo

    Floor Supervisor A Floor Supervisor is responsible for supervising room attendants to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Head Housekeeper. **What will I be doing?**As a Floor Supervisor, you are responsible for supervising room attendants to deliver an excellent Guest and Member...

  • Floor Supervisor

    hace 2 meses

    Barcelona, España Hilton A tiempo completo

    Floor Supervisor A Floor Supervisor is responsible for supervising room attendants to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Head Housekeeper. **What will I be doing?**As a Floor Supervisor, you are responsible for supervising room attendants to deliver an excellent Guest and Member...

  • Floor Supervisor

    hace 2 meses

    Barcelona, España Hilton A tiempo completo

    A Floor Supervisor is responsible for supervising room attendants to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Head Housekeeper. **What will I be doing?**As a Floor Supervisor, you are responsible for supervising room attendants to deliver an excellent Guest and Member experience. A Floor...

  • Floor Supervisor

    hace 2 meses

    Barcelona, España Hilton A tiempo completo

    A Floor Supervisor is responsible for supervising room attendants to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Head Housekeeper. **What will I be doing?**As a Floor Supervisor, you are responsible for supervising room attendants to deliver an excellent Guest and Member experience. A Floor...

  • Floor Supervisor

    hace 2 meses

    Barcelona, España COYA Restaurant & Pisco Bar A tiempo completo

    Your New Company: COYA is a worldwide renowned luxury lifestyle hospitality brand with venues in London; Mayfair and City, Paris, Monaco, Mykonos, Dubai, Abu-Dhabi, Doha, Riyadh and Marbella. Born from the spirit of an adventure, COYA celebrates Latin American culture through delicious Peruvian food, innovative cocktails, music, art and happenings. We are...

  • Housekeeping Floor Supervisor

    hace 2 meses

    Barcelona, España Barcelona Crew A tiempo completo

    **HOUSEKEEPING FLOOR SUPERVISOR - HOTEL**: **Company** HOTEL SOUTH IBIZA **Position description** She must generate trust from his/her immediate superior who is the Housekeeping Manager and from the whole team under her. To know, teach and supervise the quality standards in procedure and presentation of the hotel rooms, as well as the quality standards...

  • Housekeeping Floor Supervisor

    hace 2 meses

    Barcelona, España Barcelona Crew A tiempo completo

    **HOUSEKEEPING FLOOR SUPERVISOR - HOTEL**: **Company** HOTEL SOUTH IBIZA **Position description** She must generate trust from his/her immediate superior who is the Housekeeping Manager and from the whole team under her. To know, teach and supervise the quality standards in procedure and presentation of the hotel rooms, as well as the quality standards...

  • Supervisor De Restaurante

    hace 2 semanas

    Barcelona, España Grupo Degusplus A tiempo completo

    Supervisor De Restaurante Barcelona Barcelona, Catalonia, ES Misión del puesto:**. . La misión fundamental del Supervisor es controlar y coordinar al equipo para cumplir los objetivos de su departamento, ofreciendo un servicio de calidad a todos los clientes bajo las directrices del Manager. . . **Especificaciones y requisitos del puesto:**. . Idiomas:...

  • Housekeeping Floor Supervisor

    hace 2 meses

    Barcelona, España Barcelona Crew A tiempo completo

    **HOUSEKEEPING FLOOR SUPERVISOR - LUXURY HOTEL**: **Company** Luxury hotel SOUTH IBIZA **Position description** She must generate trust from his/her immediate superior who is the Governor and from the whole team under her. To know, teach and supervise the quality standards in procedure and presentation of the hotel rooms, as well as the quality standards...

  • Supervisor De Restaurante

    hace 2 semanas

    Barcelona, España Grupo Degusplus A tiempo completo

    **Misión del puesto:**.. La misión fundamental del Supervisor es controlar y coordinar al equipo para cumplir los objetivos de su departamento, ofreciendo un servicio de calidad a todos los clientes bajo las directrices del Manager... **Especificaciones y requisitos del puesto:**.. Idiomas: Español avanzado y nivel medio de inglés. Experiencia...

  • Supervisor De Restaurante

    hace 2 semanas

    Barcelona, España Grupo Degusplus A tiempo completo

    **Misión del puesto:**. . La misión fundamental del Supervisor es controlar y coordinar al equipo para cumplir los objetivos de su departamento, ofreciendo un servicio de calidad a todos los clientes bajo las directrices del Manager.. . **Especificaciones y requisitos del puesto:**. . Idiomas: Español avanzado y nivel medio de inglés. Experiencia...

  • Floor Manager

    hace 2 semanas

    Barcelona, España Accorhotels A tiempo completo

    Floor Manager – Lotti's Barcelona Barcelona, Catalunya, ES Company Description We're looking for a Floor Manager to join our team at Lotti's. Reporting to our Restaurant Manager you will be responsible to support the seamless running of our restaurant by providing a highly efficient and effective service, ensuring standards are maintained, guest...

  • Floor Manager

    hace 2 semanas

    Barcelona, España Accorhotels A tiempo completo

    Floor Manager – Lotti's Barcelona Barcelona, Catalunya, ES Company Description We're looking for a Floor Manager to join our team at Lotti's. Reporting to our Restaurant Manager you will be responsible to support the seamless running of our restaurant by providing a highly efficient and effective service, ensuring standards are maintained, guest...

  • Floor Manager

    hace 2 meses

    Barcelona, España The Hoxton A tiempo completo

    Job DescriptionWhat you’ll do…Ensure the restaurant area is H&S compliant for each shift.Run the daily briefing for the restaurant team.Support and coordinate the reservations system with the Hosts team.Draft Floor plan based on covers.Support the Assistant F&B Manager with Food & Beverage stock; ordering, stock counts.Cash handling and daily reporting...