Global Client Team Senior Director

hace 1 mes

Madrid, España Boston Consulting Group A tiempo completo
WHAT YOU'LL DO
Your role is to strengthen BCGâs capabilities in selling and building lasting client relationships. You will do this through developing new offerings (tools, programs, processes) and scaling them in the organisation. You are a strong strategic thinker, change expert, and a tested team leader.

You will offer strategic thought partnership and execution in the following areas: 1) Relationship Excellence, 2) Role of the CCO, 3) Account management, 3) Commercial Learning & Development for the Consulting Team, 5) BAU activities. You will do this while collaborating with senior stakeholders in Regional/System and Practice Area leadership, regional Client Teams, People Team, L&D, Finance, and Marketing. Day-to-day activities will be spread primarily across the following areas:

Strategic agenda setting
  • Be valued thought partner to leadership team to set the overall strategic agenda
  • Help orchestrate and drive senior stakeholder engagement with global and regional leadership within and outside the Client Team
Agenda execution and change management
  • Capture and develop offerings (tools, processes, programs) across regions and account teams
  • Work with key BCG functions (e.g., People Team), Practice Areas and Client Team regional directors / managers to get their input and provide support to execute the agenda
  • Help support the change agenda and execution of initiatives within local systems, regions and PAs
  • Monitor and track progress

YOU'RE GOOD AT
  • Core (BCG) consulting skill set, incl. hypothesis-driven thinking, problem solving, quantitative analysis, financial modelling, storyboarding, etc.
  • Strong conceptual skills and the ability to package complex topics
  • Proven success in managing change in a global, complex, matrix organization
  • Proven ability to be credible thought partner with senior BCG Managing Directors & Partners
  • Understanding of the BCG partnership and BCG's business
  • Proven ability to lead and coach teams virtually
  • Ability to build relationships and influence at senior levels of the organisation; credible and mature
  • Excellent verbal communication and listening skills
  • Self-starter and ability to work independently and in teams; displays consideration and respect for others and puts team success ahead of personal opinion
  • Ability to juggle multiple projects, deadlines and competing priorities
  • Persistent in reaching key objectives, but tactful, patient and flexible to make progress
  • Ability to perform successfully in a fast-paced, global, intellectually intense, service-oriented environment

YOU BRING (EXPERIENCE & QUALIFICATIONS)
  • MBA and bachelor's degree or equivalent in business or engineering field
  • Minimum of 13+ years-experience in management consulting or other similar field; BCG consulting experience strongly preferred
  • Proven project and program management experience
  • Strong skills in Windows Office (in particular, PowerPoint and Excel)
  • Fluent in English (both written and verbal)

YOU'LL WORK WITH
The Client Team is organised as a matrix driving change in two topics â client relationships and selling, and client investments â across all regions and practice areas. Its focus areas are orchestrated at global level with customization and execution delivered by the region. The Industry Client Group Chair is embedded in BCGâs Executive & Operating committees.

1. Client relationships and Selling
  • Foster a client centric culture and help analytically strong PLs, Principals, Partners, and MDPs become future commercial leaders
  • Equip teams with relationship and selling skills to build lasting client partnerships, win business, and deliver client impact
2. Client Investments
  • Orchestrate BCG client investment portfolio (campaigns, big bets, war chest, and Digital Transformation Fund)
  • Capture and share best practices for client investments
  • Conduct competitive intelligence efforts jointly with Finance

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