Account Manager

hace 1 mes

Eivissa, España Le Collectionist A tiempo completo

Role:

As part of the Supply team and under the supervision of the Head of Business Development & Supply, your main responsibilities will be to develop the portfolio of homes in Ibiza, sourcing new luxury homes matching our customers' search criteria and overseeing the entire process of adding them to the catalog. We are looking for someone already based in Ibiza.

You will also manage and develop a portfolio of luxury properties, ensuring that they meet The Collectionist's criteria. Your role covers a specific destination and involves a certain approach to property management.

Objectives :

BUSINESS DEVELOPMENT

Market research and analysis :

Conduct thorough market research to identify emerging trends, potential clients, and investment opportunitiesAnalyze the competitive landscape and create strategies to position our rental offerings effectivelyUse data-driven insights to make informed business decisions

Business objectives - sourcing :

Participate in building consistent goals in line with LC Group budget and guidelinesImplement and coordinate the company's business planRecruit new owners/properties to achieve revenue targets and support local operations teams in achieving their goals Maintain strong owner relationships throughout the year to optimize financial terms and secure availabilityIdentify and develop new destinations in the area to accelerate local office growth Create compelling sales presentations and materials if neededDemonstrate a proven track record of meeting or exceeding sales targetsEffectively negotiate and close dealsEffectively communicate and collaborate with cross-functional teamsDemonstrate excellent interpersonal and networking skills

Catalog addition process :

Actively search for new luxury properties that meet Le Collectionist's standards in strategic destinationsEvaluate the relevance of properties based on selection criteria and market needs.Negotiate with property owners to establish favorable partnershipsFull process management for adding to the collection catalogSupervise and coordinate the entire process, from initial selection to the online listing of propertiesCollaborate closely with internal teams, including Collection Manager, Rental Manager and marketing teamsHand over to Collection Manager once the owner property is fully onboarded

Strategy & governance :

Identify and capitalize on new business opportunities (potential acquisition targets for example)Support the targets assessment with operational insights during Due Diligence phaseEnsure compliance with local laws and regulations (mandates, licenses, etc.)

Local branding :

Networking within industry events, conferences, and relevant business circles to expand the company's reachEstablishing and nurturing relationships with potential clients, partners, and stakeholders

COLLECTION MANAGEMENT

Portfolio management of properties :

Manage a portfolio of luxury properties, ensuring they meet Le Collectionist's standards.Develop the portfolio by identifying new opportunities and adhering to selection criteria.Maximize revenue realization conditions for your portfolio.Select the owners with whom to negotiate and convince to sign an exclusivity mandate, seasonal purchases or free up availability for our agencyPromote and sell additional products to property ownersContribute to the creation and management of a network of owners in our main destinationsParticipate in establishing annual objectives and budgets for the Supply department

Optimize your portfolio properties' income :

Act as a facilitator and negotiator during transactions with owners (support to sales teams)Monitoring KPI for each property in the portfolio (owner income, number of requests, conversion rate, occupancy rate, etc.)Maximize the conditions for achieving turnover on your portfolioPerformance analysis and recommendations to ownersDevelopment and deployment of action plans to improve indicatorsMonthly, quarterly or annual meetings with owners to maintain a good relationship as well as provide advice to optimize the performance of their property, as well as good operational management

Property management :

Assume the main relationship with each owner of his portfolio, from the visit to updating information intended for internal teams and clientsCoordinate the collection of data and organize photography sessions for onboarding propertiesMonitoring the update of legal documents (Protexa, licenses, mandates, etc.)Support for a Stay teams in negotiating with owners’ security deposit deduction or compensation by tenants

Stay and Sales team Training Support :

Participate in the training of Stay teams (support on pre-season visits, on first arrivals, on VIP arrivals, creation of video training content, etc.)Training of Sales teams and support in closing portfolio deals

Profile :

Degree from a business or management schoolWe are looking for someone already located in Ibiza and that knows the islandBilingual in English and in Spanish; a third language is a plusEmbody the company's values and strategy as defined by managementAbility to work independently while collaborating effectively with the teamExcellent communication, negotiation, and interpersonal skillsAbility to analyze data and make decisions based on factual informationResults-oriented with a commitment to service excellencePassion for the luxury property rental sector and the travel industry

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