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Payment Operations Specialist: SEPA
hace 2 meses
- Investigate and clear outstanding items in bank reconciliations;
- Identify returned payments to our accounts and ensure timely refunds to customers;
- Support the Customer Care team with investigations for customer queries related to payments;
- Administer user access requests for third-party (banking/payment) provider platforms;
- Conduct access rights audits to ensure user rights align with roles and seniority;
- Assist with other daily payment and settlement tasks to identify process improvements and potential risks;
- Monitor all payment entries real-time and investigate/resolve discrepancies, suspicious activities and discrepancies;
- Participate in ad-hoc projects or tasks;
- Respond to all kind of Requests for Information (RFIs) from beneficiary banks.
Qualifications
We will look for you to have the following: - strong written and verbal communication skills, both in English and Spanish;
Either a degree or an equivalent work experience in business administration, business operations, finance or other related field will be needed.
