Technical Support Engineer Experienced

hace 4 semanas

San Fernando de Henares, España EPI Europrop International A tiempo completo

Our Company:
Europrop International (EPI) is responsible for the TP400-D6 turboprop engines design, development, manufacturing and support. Produced to power the Airbus A400M Military Transport Aircraft built by Airbus Defence and Space, the TP400-D6 is the most powerful engine in production.
Consisting of a European collaboration programme between ITP, MTU Aero Engines, Rolls- Royce and Safran Aircraft Engines, Europrop International combines the best of Europe’s aerospace companies’ resources and expertise. Created in 2002, EPI is based in Munich and has a liaison office in Madrid.
Our multicultural environment, powered by personnel from our international shareholders, offers a unique experience of work where learn about different cultures and getting a high professional experience.
Our job offer is for our Madrid Offices, located at a nice Business Park in San Fernando de Henares with restaurants, open green spaces, bank, post-office, gym, private parking and public transport and shuttle service to and from different areas of Madrid.
Our Benefits:
Work-Life Balance: we give flexibility to manage your business day between 7 am. and 6 pm. to balance your work and life, including 2 days of home work at your choice.
The excess of your daily working time will be accumulated in a flexi time-account for your disposal.
For your annual rest, we have an attractive labour calendar with 25 working days of annual holidays, additionally to Company closing days (national and local holidays, bank holiday weekends, and Christmas long period).
Food & drinks: we offer an economic aid for daily business lunch through a Cheque Gourmet Card that you can use when working from home, or in the different restaurants available inside and near the Business Park. If you prefer to bring your food, we have a small kitchen with fridge, microwave, free coffee/tea/milk and a snack vending machine.
Trainings: you will receive specific internal trainings to develop your skills, and we offer at your convenience, the possibility to get any additional external training needed.
Flexible Remuneration Advantages: we offer, as fiscal advantage, the option to get a Private Medical Insurance, and the payment of nursery rates, under the flexible remuneration system.
Transport: for your commodity, if you are coming with your private vehicle, you will have a parking place in the underground parking at your disposal. If coming by public transport, you can find a good combination of buses to reach the main entrance of the Business Park, or even to use its free Shuttle Service.
Time to celebrate: as we like to celebrate our success with our employees, we organize Company events where you will be more than welcome, and we celebrate Christmas, inviting all our employees to a Christmas Dinner/Party, and we provide a Christmas Basket as benefit in kind.
Job Description:
Scope:
· To carry out service engineering tasks as detailed below and as directed by the service engineering management team.
Accountabilities:
· To coordinate and provide technical insight to root cause investigations from ML1,2 and 3.
· To analyse data from in-service operations to assess engine behaviour and emerging trends
· To meet the airframer and customer directly to build relationship and for communications on technical subjects.
· To manage the provision of data/hardware to support Life Management Plan activity
· To coordinate and input technical requirements for engine repair
· To liaise with the Service Support team and support the Customer operations stream.
· To compile response to Technical Variances, coordinating this with the EPI Partner Companies
· To validate technical documentation providing service perspective and processes
· To prepare presentations to summarise in-service events and to ensure clear reporting of in-service events
· To support the Fleet Manager in developing maintenance improvements and assisting with the investigation in reducing any operational burden in this respect
· To provide on-call services to cover 24/7 Front Office Support for AOG
Responsibilities:
· To support the Fleet Manager and Data Manager in discharging their duties
· To support the 24/7 Front Office Service and Team
· To support the EPI functions in discharging their duties ensuring that any service engineering issues are tabled for consideration.
· To support other EPI functions in discharging their accountabilities to deliver their contractual requirements
· To support the other functions to deliver their accountabilities by the provision and iteration where required of interfacing requirements, data and outputs.
· To ensure compliance to the EPI Quality Management System
Profile:
· Engineering degree qualified in Aerospace or engineering related discipline
· Knowledge of gas turbine operations and architecture.

· Experience of working in an in-service environment in a technical support on safety critical systems in a high pressure, complex environment.

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