Italian Customer Support Service Advisors

hace 6 días


España Cross Border Talents A tiempo completo

Company Overview: Join our dynamic and multicultural team in Athens We are a leading company in the customer support industry, dedicated to providing top-notch service to our clients. We are currently seeking Italian-speaking Customer Support Service Advisors to work either on-site or remotely from Athens, Greece. Candidates must reside in Greece and possess a valid work permit. Position: Italian Customer Support Service Advisor Location: Athens, Greece (On-site or Remote) Type: Full-time Key Responsibilities: Deliver exceptional customer service and support to Italian-speaking customers via phone, email, and chat. Address and resolve customer inquiries, concerns, and technical issues in a professional and timely manner. Maintain comprehensive knowledge of our products and services to effectively assist customers. Collaborate with team members and other departments to ensure a seamless customer experience. Accurately document customer interactions and update customer records in the database. Requirements: Fluent in Italian (both written and spoken) is essential. Proficiency in English (written and spoken). Previous experience in customer support or a related field is a plus. Strong communication and interpersonal skills. Ability to work efficiently in a fast-paced environment and manage multiple tasks simultaneously. Positive attitude, problem-solving skills, and a willingness to learn. Must reside in Greece and have a valid work permit. What We Offer: Competitive salary and performance bonuses. Flexible working options: on-site or remote from Athens. Health insurance and additional benefits. Ongoing training and professional development opportunities. Supportive and diverse work environment. How to Apply: If you are passionate about providing excellent customer service and meet the requirements listed above, we would love to hear from you Please send your updated CV in English



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