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Change your job, change your workplace, change your future We build the future with the essence of excellence: Your Talent, Our Technology , an unstoppable team at the forefront of the digital age, inspired by the harmony and innovation of Japanese culture. Our motto is Imagine.Change . Imagine a place where your ideas are not only welcomed but are the driving force behind our evolution. In our company, we invite you to be the architect of your own success , exploring innovative projects and constantly challenging your limits. LetPeopleSucceed . It's not just a job; it's an adventure of discovery and continuous learning. Here, every day is an opportunity to learn something new , collaborate with the best, and be part of something truly extraordinary. Furthermore, in our work culture , diversity and inclusion are fundamental pillars. We value unique voices and celebrate the richness they bring to our team. Together, we are building an environment where everyone thrives. What are we looking for? As a Customer Administration Specialist (Billing), you will join the CTC team carrying out the following duties: • Reviewing billing volumes retained by pre-established rules. • Analysing and managing billing rules handled within the Billing team. • Sending rules not managed by the team to their corresponding owners. Cross-checking different files to obtain the final data to be processed. • Managing administrative requests. • Modifying contracts (corrections, changes in terms and conditions, counters, etc.) that may affect billing and its quality. • Interacting with other departments to resolve incidents and modify contract conditions, customer data, and so on. • Creating and reporting KPIs under managerial supervision (creation, analysis, communication, and implementation of improvements and efficiencies in KPIs). • Creating requests for fleet improvement (MiF). What do you need? • English is mandatory. It is important to be able to speak, understand, and write in English. A second European language will be valued. • Strong analytical skills. • Experience in similar tasks to those described. • Proficiency in the Office package, especially Excel. • Ability to multitask in administrative duties. • Agility to adapt to new processes. • Organised and methodical person for administrative tasks. What do we offer? -Work-Life Balance: Enjoy the afternoon of your birthday and other free days as 24th of December, so you can celebrate it as you deserve. -Excellent Work Environment: We love celebrating our successes as one big family. Don't miss out on our Christmas parties, Summer Party, and other charitable and sports events If you want to join a passionate team, tackle exciting challenges, and shape the digital future, we're looking for you If you want to join a passionate team, tackle exciting challenges, and shape the digital future , we're looking for you Discover how your talent can drive the next era of technology. Join us and be part of the revolution that's transforming the tech landscape. Your future awaits here IMAGINE.CHANGE LetPeopleSucceed
