IT Workplace Services Professional

hace 1 semana


Sant Cugat del Vallès, España Roche A tiempo completo
Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.
The Position
La posición
Como Profesional de Servicios de TI en el Área de Trabajo serás responsable de proporcionar soporte técnico y servicios relacionados a los usuarios finales dentro de la organización. Este rol implica la gestión, implementación y mantenimiento de sistemas tecnológicos en el entorno de trabajo, asegurando que los empleados tengan acceso a las herramientas y recursos necesarios para llevar a cabo sus tareas de manera eficiente.
Principales responsabilidades
- Actuar como facilitador digital para nuestros colegas y funciones del negocio.
- Actuar como propietario de la experiencia digital de los empleados para el sitio correspondiente.
- Impulsar la productividad de los empleados mediante consultoría, proporcionando cercanía e intimidad en los sitios, y asegurando una experiencia personalizada para los empleados de Roche.
- Aprovechar los datos disponibles (por ejemplo: Nexthink, SNOW) para brindar soporte proactivo.
- Crear, resolver y cerrar incidentes/solicitudes de servicio dentro de los plazos asignados.
- Gestionar el ciclo de vida del hardware de TI y los procesos/servicios gestionados de soporte en el sitio.
- Proporcionar soporte y orientación para los servicios en el lugar (por ejemplo, eventos y reuniones) aprovechando los proveedores internos y externos. Impulsar la experiencia del usuario y promover las mejores prácticas.
- Impulsar y habilitar la infraestructura estándar del lugar de trabajo, proyectos y despliegues globales/locales en colaboración con los equipos de producto.
- Abordar proactivamente y seguir las ideas de mejora de procesos.
- Capacidad para apoyar el proceso de planeación de presupuesto relacionado con el sitio correspondiente.
Perfil Requerido
- Grado superior o estudios universitarios: Ingeniería en Sistemas (o similar)
- Nivel intermedio-avanzado Español e Inglés
- Buen conocimiento sobre los procesos de IT y una buena red dentro de Informática global y el sitio local. (Certificación ITIL - deseable)
Experiencia
- Habilidades de consultoría en herramientas y soluciones de lugar de trabajo digital.
- Manejo de Google Suite
Competencias requeridas
- Solucionador de problemas innovador y proactivo, altamente responsable, con una mentalidad orientada a resultados.
- Capacidad para influir en decisiones dentro de áreas de experiencia y capaz de presentar soluciones técnicas o problemas a la administración, equipos de proyectos y colegas de negocios en un lenguaje no técnico.
- Buenas habilidades de comunicación interpersonal combinadas con empatía
- Aplicaciones empresariales, implementaciones, consultoría y adopción.
- Conexión profunda con el sitio y comprensión del entorno y el contexto.
- Apasionado y conocedor sobre el lugar de trabajo digital.
- Capacidad para implementar e impulsar la adopción local de soluciones estándares globales.
- Deseo de aprender.
El empleado debe cumplir con la legislación, procedimientos internos y normativa aplicable en materia de Seguridad, Salud y Medio Ambiente, especialmente en aquellos procedimientos relacionados con la segregación de residuos, aplicación de medidas preventivas y uso de equipos de trabajo y equipos de protección.
Who we are
At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
Roche is an Equal Opportunity Employer.

  • Sant Cugat del Vallès, España F. Hoffmann-La Roche Gruppe A tiempo completo

    Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...


  • 08174 Sant Cugat del Vallès, Barcelona provincia, España Hewlett Packard A tiempo completo

    Today HP is a $50+ billion fortune 50 company with around 58,000 employees worldwide. HP is a global technology leader and creator of solutions that enable people to bring their ideas to life and connect to the things that matter most. Operating in more than 170 countries, HP delivers a wide range of innovative and sustainable devices, services and...


  • Sant Cugat del Vallès, Barcelona provincia, España UVE Solutions A tiempo completo

    ¿Te apasiona la tecnología y el BI? ¿Te gustaría ayudar a nuestros clientes a mejorar su estrategia para impulsar sus ventas? ¿Quieres formar parte de un proyecto innovador con un equipo joven, dinámico y en plena expansión? ¡Si es así, te estamos buscando! **Sobre UVE Solutions**: Con 15 años de especialización en el sector gran consumo, somos...

  • IT Solution Architect

    hace 2 semanas


    Sant Cugat del Vallès, España DXC Technology A tiempo completo

    Job Description: DXC Technology is a global professional services company whose mission is to lead the digital transformation of our clients by advising and guiding them in the application of technology to obtain the best results and increase the competitiveness of their companies. With more than 130,000 professionals and expert technologists,...


  • Sant Cugat, Barcelona, España Eurofragance A tiempo completo

    At Eurofragance, we offer an exciting opportunity for an IT Trainee to join our team and play a key role in the development of our systems and infrastructure.About UsWe are a global company with a passion for innovation and a commitment to excellence. Our values of Passion, Performance & Entrepreneurship drive us to push the boundaries of what is possible...


  • Sant Cugat del Vallès, España Pig Improvement Company A tiempo completo

    Role Overview PIC - Our goal is to enable customers to become the most successful pork producers in the world. Reporting to the European Technical Services Director, you will be based in Spain. Responsible for providing professional service and support in customer systems with a primary target of supporting the customer in reaching and exceeding their...


  • Sant Cugat del Vallès, España Pig Improvement Company A tiempo completo

    Role Overview PIC - Our goal is to enable customers to become the most successful pork producers in the world. Reporting to the European Technical Services Director, you will be based in Spain. Responsible for providing professional service and support in customer systems with a primary target of supporting the customer in reaching and exceeding their...


  • Sant Cugat del Vallès, España Grifols, S.A A tiempo completo

    Global Customer Shared Services SpecialistWould you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived...


  • Sant Cugat del Vallès, España Grifols, S.A A tiempo completo

    Global Customer Shared Services SpecialistWould you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived...


  • Sant Cugat del Vallès, España Grifols, S.A A tiempo completo

    Global Customer Shared Services Specialist Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived...


  • Sant Cugat del Vallès, España Roche A tiempo completo

    Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...


  • Sant Cugat del Vallès, España F. Hoffmann-La Roche Gruppe A tiempo completo

    Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...


  • Sant Cugat del Vallès, España F. Hoffmann-La Roche Gruppe A tiempo completo

    Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...


  • Sant Cugat del Vallès, España Grifols, S.A A tiempo completo

    Manager, Contract Manufacturing Services Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived...


  • Sant Cugat del Vallès, España Boehringer Ingelheim GmbH A tiempo completo

    Head of Global Services, Omnichannel ExecutionThe Head of Global Services, Omnichannel Execution is a critical role responsible for leading Boehringer’s Human Pharma Services’ “Global Omnichannel Execution Services” department. This individual is accountable for the high-quality delivery of the relevant services and the evolution of existing service...


  • Sant Cugat del Vallès, España Boehringer Ingelheim GmbH A tiempo completo

    Head of Global Services, Omnichannel ExecutionThe Head of Global Services, Omnichannel Execution is a critical role responsible for leading Boehringer’s Human Pharma Services’ “Global Omnichannel Execution Services” department. This individual is accountable for the high-quality delivery of the relevant services and the evolution of existing service...


  • Sant Cugat del Vallès, España Boehringer Ingelheim GmbH A tiempo completo

    Head of Global Services, Omnichannel Execution The Head of Global Services, Omnichannel Execution is a critical role responsible for leading Boehringer’s Human Pharma Services’ “Global Omnichannel Execution Services” department. This individual is accountable for the high-quality delivery of the relevant services and the evolution of existing service...

  • IT Manager

    hace 5 meses


    Sant Cugat del Vallès, Barcelona provincia, España UVE Solutions A tiempo completo

    **Sobre UVE Solutions**: Con 17 años de especialización en el sector gran consumo, somos el partner tecnológico de empresas referentes en el sector alimentación y bebidas, gestionando proyectos en más de 20 países. Guiamos la estrategia comercial de nuestros clientes proporcionándoles las tecnologías y data intelligence para impulsar sus ventas y...

  • IT Technician

    hace 6 meses


    Sant Cugat del Vallès, Barcelona provincia, España Page Personnel España A tiempo completo

    Installs and support computer peripherals for users in the office, pharm-laboratory and manufactoring (50-100 users, 50-150 workstation). - Maintains the current user base and workstations in Microsoft Active Directory (1-2 support level: create, block, change password and other). - Perfoms the physical connection to the corporate network and resources. -...

  • IT System Engineer

    hace 4 semanas


    Sant Cugat del Vallès, España Grifols, S.A A tiempo completo

    Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and...