Content Moderator
hace 1 mes
Location: Barcelona, Spain
Work model: on-site
Employment type: full time.
DUTIES AND RESPONSIBILITIES:
- Review and monitor user-generated content to ensure compliance with platform policies and community standards
- Investigate and resolve reported cases of policy violations, fraud, or inappropriate behavior
- Identify and escalate high-risk issues while maintaining confidentiality and data security
- Provide timely, empathetic support to users, balancing platform integrity with user satisfaction
- Collaborate with internal teams to enhance processes and ensure continuous service improvement
- Track key performance indicators (KPIs) to maintain quality standards.
REQUIREMENTS
- Native/fluent in Hebrew both verbal and written. Fluent in English
- Valid work permit for Spain or EU citizenship
- Strong affinity with back-office operations and content moderation
- Computer literate with good knowledge of Microsoft Office applications
- Exceptional attention to detail, efficiency, and empathy
- Ability to work effectively in a fast-paced, goal-oriented environment
- Willingness to work in a 24/7 shift system, including nights and weekends.
OFFER
- Opportunities for career growth within a fast-growing international company
- Relocation assistance, including reimbursement for flights, accommodation, and local transport from Barcelona airport
- Permanent employment contract
- Fully paid training and bonuses for night and weekend shifts
- Private health insurance after probation
- Monthly meal allowance from day one
- Modern office in central Barcelona with leisure spaces and activities like yoga and guided meditation
- Regular fruit deliveries, free drinks, and discounts at gyms, restaurants, and beauty centers
- And many more
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