Kids for All Seasons Attendant

hace 3 semanas

Puerto de Pollensa, España Four Seasons Mallorca Formentor A tiempo completo
Empresas: Four Seasons Mallorca Formentor
Kids for All Seasons Attendants are responsible for the overall entertainment of all children that stay at the Hotel/Resort. This involves caring for all children enrolled in the KFAS program, leading arts & crafts, instructing games, etc. and supervising children at play both in the Activity Center and in outdoor areas including the Tennis Courts, Lawns, and Pool areas. KFAS Attendants are also responsible for the upkeep and organization of the Activity Center, and keeping accurate records and forms. Assist the Kids Club Coordinator with the management and supervision of activities for all children in the KFAS program according to corporate standards to ensure maximum guest satisfaction at all times. What you will do Plan and execute safe, fun-filled and educational daily scheduled programs for guests ranging in ages from 4 to 12. Prepare the KFAS facility on a daily basis to handle a minimum of 5 children. React to changes in scheduling, weather or number of children with prepared backup plan. Arrange for food from In Villa Dining as required by guests. Assist with the service. Converse with guests and answer questions regarding the resort. Provide orientation of KFAS facility, and when available, of the Recreation Building. Promote and up sell excursions to guests, customizing where necessary to meet guest needs. Execute the tasks of a Water Sports, Kids Club, or Health Club Attendant as needed. Adhere to all corporate core standards in execution of programming. Work closely with supervisor to ensure proper standards of hygiene and functioning of equipment. Assist in handling guest requests, complaints, and any special problems keeping the Kids Club Coordinator and Recreation Management well-informed of action and follow-up Provide personalized service for all VIPs and SA guests on a daily basis. Participate fully in all departmental training as outlined by your manager and as per the Departmental Annual Training Plan to master all tasks and skills related to the Standard Operating Procedures for your position. Fill in any gaps in your skills and knowledge. Respond properly in any hotel emergency or safety situation. Perform any other tasks or projects as assigned by the hotel management and staff.
Requisitos : Reading, writing and oral proficiency in the English language. Outgoing personality and at ease with customers. Prior experience of working with children. Ability to swim Trained and certified in First-Aid, CPR, Heimlich Maneuver and rescue techniques

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