Credit Collector

hace 4 semanas

Alcala de Henares, España Sun Chemical A tiempo completo
  • Reduction of overdue debt of assigned customer portfolio
  • Managing daily worklist and scheduled activities in the collection tool
  • Reviewing blocked orders within a given timescale and initiating follow up with the relevant parties
  • Liaising with the customer service team and other internal teams to resolve disputes/claims
  • Initiating customer credit limits review when needed using the corporate credit approval form
  • Allocating open payments and prepare proposals
  • Initiating write off and refund process
  • Supporting month end close reporting

 


  • Minimum Bachelor ‘s degree required
  • Previous experience in a comparable role in a multinational, B2B environment
  • Excellent English communication skills both verbal and written, proficiency in German
  • Sound knowledge of Microsoft Office, experience in SAP and in a collection tool is desirable
  • Strong communication skills and a customer and service-oriented attitude