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Outlet Manager

hace 5 meses

Barcelona, España The Hoxton A tiempo completo
Job Description

What you’ll do…

 

  • Lead the team by example, keep them involved and motivated; help them feel empowered and supported, confident in providing top Hox experiences for our guests.
  • Work closely with Director of F&B and Head Chef so that front of house and back of house are working smoothly, hand-in-hand.
  • Lead and manage daily restaurant and bar operations and maintain financial and administrative records.
  • Organize the proper incorporation of new employees (schedule training).
  • Create a positive team atmosphere among team members, provide feedbacks and coach them regularly.
  • Gather customer feedback and recommend improvements.
  • Work with the whole R&B team to ensure proper food presentation and proper food-handling procedures.
  • Handle guest complaints, ensure satisfaction.
  • Perform regular inspection of food and beverage preparation and presentation and maintain inventory to enhance sales.

What we’re looking for…

  • Individuals. You’re looking for a place where you can be you; no clones in suits here.
  • Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
  • You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
  • You’re not precious. We leave our egos at the door and help get things done.
  • You’re up for doing things differently and trying (almost) everything once.
  • If we got stuck in a lift together, we’d have a good time and share a few laughs.
  • You want to be part of a team that works hard, supports each other and has fun along the way.
  • At least 3 years’ experience in a busy restaurant and/or bar operations role, with a keen eye for detail and good understanding of managing a team.
  • Must be fluent in Spanish and English, additional languages will be highly valuable.
  • A track record of leading large teams in restaurants and bars; you’re a natural at inspiring trust and bringing others along on a journey.
  • Not afraid of a fast-paced environment, juggling many things at once, but always keeping an eye for detail.
  • You are flexible to work on rotative shifts and on weekends.
  • A balance between a methodical and process-driven approach and flexibility and creativity when it comes to meeting deadlines and finding solutions.

Additional Information

Sus datos serán tratados por The Hoxton, Poblenou (Middlebury Invest, S.L.) para posibilitar su participación en nuestro proceso de selección. Puede solicitar información adicional acerca del referido tratamiento o sobre el ejercicio de sus derechos, entre otros, de acceso, rectificación, supresión, oposición o portabilidad dirigiéndose a: The Hoxton, Poblenou, Avda. Diagonal, 205. 08018 Barcelona o a data@ennismore.com.