Customer Support

hace 2 meses


Seville, España Featherstone Sourcing A tiempo completo

We are looking for an Spanish speaking Technical Customer Support Specialist to assist customers for our client in Athens, Greece. In this role, you will provide exceptional technical assistance to end-users, resolving their issues and ensuring a high level of customer satisfaction.

What you’ll do:

  • Deliver excellent technical support to customers via chat, email, and phone
  • 4 weeks of paid training when you start the position
  • Troubleshoot and resolve technical issues related to products or services
  • Escalate complex cases to specialized teams when necessary
  • Maintain customer satisfaction by providing timely and accurate solutions

Requirements

  • Spanish Language: C2 level (written and spoken).
  • English Language: B2 level (training provided in English).
  • Relocate to Athens, Greece
  • Strong computer skills and the ability to handle technical queries
  • 1 to 2 years experience in customer support or a technical role is preferred but not required

Benefits

  • €1045 base salary with a 10% monthly performance bonus
  • Relocation packageto for Greece (we cover your flight tickets expenses, hotel accommodation, assistance in finding an apartment )
  • Competitive monthly salary + 2 extra salaries per year
  • Health insurance
  • Opportunity to work in a global environment with a leading brand
  • Relocation assistance to help you settle into Athens
  • Ice cream and pizza day in the office


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