Continuous Improvement Specialist, Outpayce

hace 4 semanas

Madrid, España Amadeus A tiempo completo

Job Title

Continuous Improvement Specialist, Outpayce

At Outpayce, our goal is to deliver smooth, end-to-end travel payments experiences by helping our customers and travelers to benefit from new advances in payments, more quickly across the entire journey.

As a wholly-owned Amadeus company, we combine Amadeus’ reliability, knowledge and technological innovation with Outpayce’s hunger to disrupt the ways of processing payments and delivering greater choice, faster innovation and an improved experience for airlines, hotels, travel sellers and corporations worldwide.

Our current portfolio includes a global payments gateway and virtual card-based pay-out solutions. To enhance our offer and better serve our customers, we’re evolving the proposition for our business with fresh investment in specialist talent and new partnerships, an open API platform and an aim to deliver new regulated payment services.

Summary

As part of Outpayce, the Continuous Improvement Expert will work on reviewing, defining and putting in place processes (old and new). They will need to work closely with all the different stakeholders and with the top management and ensure that the processes are put in place correctly. 
Also, they will need to work in other transversal projects affecting different teams inside Outpayce and aligning with the general Business line guidelines.

In this role, you'll..

Definition of the end2end process for the regulated business:

Collaborate with cross functional teams to define and document full end2end process

Develop approach for process improvement initiatives

Educate Business users that are responsible for the operation and management of various business processes.

Conduct awareness communication actions.

Review of the end2end process of the customer flow:

Evaluate, plan, and implement improvements in business processes and practices

Build RACI matrix for the process

Develop approach for process improvement initiatives

Educate Business users that are responsible for the operation and management of various business processes.

Conduct awareness communication actions

Project management:

Active involvement in transversal transformational projects (Digitalization and new tools integrations)

Create and execute work plans and revise as appropriate to meet changing needs and requirements

Manage the day-to-day operational aspects of the projects

Ensure management of projects controls (risks, issues and dependencies)

Ad-hoc projects base on internal needs (i.e. Automatization of current processes)

The ideal candidate

Bachelor's degree

Demonstrated experience in process creation and project management

Ability to adapt to circumstances, learn from co-workers, and share information and experiences

Interpersonal skills and ability to communicate in a positive and professional manner, both verbally and in writing to foster a collaborative environment

Ability to work collaboratively with diverse groups and individuals

Works independently within plan dictated by manager, with some guidance on most complex situations.

Influences decisions related to own activity, anticipating dependencies and consequences in complex scenarios, contributes to transversal projects, proposes improvements to processes and is accountable for own and team commitments.

Project management certification and or Lean Six Sigma experience is a plus (i.e. PMI)

What we can offer you

An opportunity to play a key role in challenging the industry’s legacy ways of processing travel payments

Work with and learn from highly regarded experts in the travel payments space

Work in a company that has been voted as European Employer for four consecutive years and recognized as a Financial Times Leader in Diversity

Access to a comprehensive suite of learning and development tools

A role that tangibly impacts millions of travelers around the globe

An opportunity to work in a multicultural, diverse, fun, and supportive global team

Join our global team of experts as we build the future of travel payments

Apply now

Diversity & Inclusion

We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.

  • Industrial & Continuous Improvement Engineer

    hace 2 semanas

    Madrid, España ALSTOM A tiempo completo

    The future of transportation is already here. Alstom, with recorded sales of 7.3 billion in the 2016/17 fiscal year, is the world leader in integrated transport systems and continues to push the boundaries of innovation & digital solutions for transportation systems and e-mobility. We are at the forefront of providing sustainable modes of transport with the...

  • ? Quedan 3 Días Customer Care Senior Specialist

    hace 3 semanas

    Madrid, España 1089 Outpayce, S.A.U. A tiempo completo

    .Customer Care Senior Specialist page is loadedCustomer Care Senior SpecialistApply locations Madrid time type Full time posted on Posted 9 Days Ago job requisition id R16446Job TitleCustomer Care Senior SpecialistAt Outpayce, our goal is to deliver smooth, end-to-end travel payments experiences by helping our customers and travelers to benefit from new...

  • Industrial & Continuous Improvement Engineer 1

    hace 2 días

    Madrid, España ALSTOM A tiempo completo

    We create smart innovations to meet the mobility challenges of now and the future. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses, autonomous subways, signalling and digital mobility solutions. Joining us means joining a truly global community of 36 300 people dedicated to solving real-world...

  • Industrial Continuous Improvement Engineer

    hace 1 semana

    Madrid, Madrid, España timesjobs A tiempo completo

    Your future roleTake on a new challenge and apply your continuous improvement expertise in a new cutting-edge field. Youll work alongside young and proactive teammates.You'll implement and apply lean manufacturing tools in projects executed by Services as well as implement the execution tools developed to improve the efficiency and effectiveness of...

  • Industrial Continuous Improvement Engineer

    hace 1 mes

    Madrid, Madrid, España timesjobs A tiempo completo

    Your future roleTake on a new challenge and apply your continuous improvement expertise in a new cutting-edge field. Youll work alongside young and proactive teammates.You'll implement and apply lean manufacturing tools in projects executed by Services as well as implement the execution tools developed to improve the efficiency and effectiveness of...

  • Quality & Continuous Improvement Manager Gpqss Hub

    hace 3 días

    Madrid, España Hitachi Energy A tiempo completo

    At Hitachi Energy Grid and Power Quality Solutions and Service (GPQSS), we are dedicated to pioneering groundbreaking solutions for the challenges of tomorrow's energy landscape. We believe in the power of sustainability to drive change and are now looking for a dynamic leader to join our team as Quality and Continuous Improvement (Q&CI) manager. GPQSS...

  • Third Party Risk Management

    hace 2 semanas

    Madrid, España Outpayce A tiempo completo

    Third Party Risk Management & Internal Control Manager page is loaded Third Party Risk Management & Internal Control Manager Apply locations Madrid time type Full time posted on Posted 26 Days Ago job requisition id R15738 Job Title Third Party Risk Management & Internal Control Manager At Outpayce, our goal is to deliver smooth, end-to-end travel payments...

  • Third Party Risk Management

    hace 1 semana

    Madrid, España Outpayce A tiempo completo

    Third Party Risk Management & Internal Control Manager page is loaded Third Party Risk Management & Internal Control Manager Apply locations Madrid time type Full time posted on Posted 26 Days Ago job requisition id R15738 Job Title Third Party Risk Management & Internal Control Manager At Outpayce, our goal is to deliver smooth, end-to-end travel payments...

  • Industrial & Continuous Improvement Engineer

    hace 5 horas

    Madrid, España ALSTOM A tiempo completo

    At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide,...

  • Industrial & Continuous Improvement Engineer

    hace 1 semana

    Madrid, Madrid, España Alstom A tiempo completo

    At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide,...

  • Industrial & Continuous Improvement Engineer

    hace 3 semanas

    Madrid, Madrid, España Alstom A tiempo completo

    At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide,...

  • Change & Continuous Improvement Manager

    hace 2 días

    Madrid, España BNP Paribas A tiempo completo

    **GROUP BNP PARIBAS** BNP Paribas is an international bank with leading positions in the European market. It is present in 74 countries and employs more than 192,000 people, 146,000 of whom are in Europe. The Group holds key positions in its three main areas of activity: Domestic Markets and International Financial Services (whose retail banking and...

  • Finance Operations Senior Specialist

    hace 3 semanas

    Madrid, España Outpayce A tiempo completo

    Finance Operations Senior Specialist page is loaded Finance Operations Senior Specialist Apply locations Madrid time type Full time posted on Posted 5 Days Ago job requisition id R18952 Job TitleFinance Operations Senior Specialist Diversity & InclusionWe are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs,...

  • Finance Operations Senior Specialist

    hace 1 semana

    Madrid, España Outpayce A tiempo completo

    Finance Operations Senior Specialist page is loaded Finance Operations Senior Specialist Apply locations Madrid time type Full time posted on Posted 5 Days Ago job requisition id R18952 Job TitleFinance Operations Senior Specialist Diversity & InclusionWe are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs,...

  • Air & Ocean Continuous Improvement Expert

    hace 2 meses

    Madrid, España Ceva Logistics A tiempo completo

    CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. We are supply chain experts. We live and breathe logistics every day. Above all, we believe that this is a people business. That’s why we are building a global culture of teamwork and respect. We encourage initiative, and we engage and...

  • Regional Continuous Improvement Manager

    hace 2 meses

    Madrid, España Hitachi Energy A tiempo completo

    **At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team...

  • Continuous Improvement Manager

    hace 2 semanas

    Las Rozas de Madrid, España Johnson Controls International A tiempo completo

    Continuous Improvement Manager & Process Excellence Las Rozas de Madrid Las Rozas de Madrid, Community of Madrid, ES Sensormatic Solutions helps retailers deliver frictionless personalized experiences by powering accurate decision-making across the enterprise. We make connections and bridge gaps across retail enterprises to deliver critical, real-time...

  • Continuous Improvement Manager

    hace 1 semana

    Las Rozas de Madrid, España Johnson Controls International A tiempo completo

    Continuous Improvement Manager & Process Excellence Las Rozas de Madrid Las Rozas de Madrid, Community of Madrid, ES Sensormatic Solutions helps retailers deliver frictionless personalized experiences by powering accurate decision-making across the enterprise. We make connections and bridge gaps across retail enterprises to deliver critical, real-time...

  • Continuous Improvement Manager Iberia

    hace 2 semanas

    Madrid, España Xylem A tiempo completo

    **Xylem Overview**: Xylem, a leading global water technology company dedicated to solving the world’s most challenging water issues, with over 17000 employees is the leading global provider of efficient, innovative and sustainable water technologies improving the way water is used, managed, conserved and re-used. Our international team is unified in a...

  • Continuous Improvement Manager Iberia

    hace 1 semana

    Madrid, España Xylem A tiempo completo

    **Xylem Overview**: Xylem, a leading global water technology company dedicated to solving the world’s most challenging water issues, with over 17000 employees is the leading global provider of efficient, innovative and sustainable water technologies improving the way water is used, managed, conserved and re-used. Our international team is unified in a...