Customer Services
hace 6 meses
Nuestro cliente es una empresa líder en la industria de bienes de consumo (FMCG) con una plantilla totalmente consolidada. Con su sede en La Muela (Zaragoza), se enorgullece de su compromiso con la calidad y la innovación.
Te responsabilizarás de:
- Proporcionar un servicio al cliente excepcional en francés y español.
- Resolver consultas de los clientes de manera efectiva y eficiente.
- Mantener un alto nivel de conocimientos sobre los productos de la empresa.
- Colaborar con otros departamentos para resolver problemas complejos.
- Gestionar el seguimiento de las consultas de los clientes.
- Contribuir a la mejora continua de los procesos de servicio al cliente.
- Participar en la formación continua para mantener las habilidades actualizadas.
- Representar los valores y la imagen de la empresa en todas las interacciones con los clientes.
Se requiere:
- Formación en diseño de interiores, arquitectura o similares.
- Experiencia en posiciones de Customer service, atención al cliente o similares.
- Experiencia en diseño de mobiliario a medida.
- Dominio del francés y del español.
- Habilidades excepcionales de servicio al cliente.
- Vehículo propio y carné.
- Capacidad para trabajar en equipo y de manera independiente.
- Fuertes habilidades de resolución de problemas.
- Conocimiento de la industria de FMCG es una ventaja.
- Disposición para aprender y adaptarse en un entorno en constante cambio.
Ofrecemos:
- Atractivo paquete salarial.
- Oportunidades de desarrollo y formación continua.
- Trabajo en un equipo dinámico y multicultural.
- Cultura empresarial que valora la diversidad, la inclusión y la innovación.
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