Supervisor/a de Seguridad

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

The Four Seasons Resort Mallorca is perched on the spectacular Formentor Peninsula and backed by panoramic vistas of the Mediterranean and the surrounding landscapes, the hotel was originally opened in 1929 within an expansive private estate. Currently undergoing restoration and renovation, this stunning historic property is scheduled to open its doors as a Four Seasons resort in June 2024.

The Role of Security Supervisor:

Four Seasons Resort Mallorca at Formentor is looking for aSecurity Supervisorto join our pre-opening team. The Security Supervisoris responsible for managing the day to day security operation and ensuring the safety and security of all guests, residents, employees and property.The role includes risk, loss management of the property, as well as taking a lead in Work place safety and life/fire safety systems, preventing situations that could jeopardize the safety and operation of the hotel.

Supervise the shift safety & security operations, ensuring adequate patrol patterns and frequencies are maintained to ensure the safety and security of guests and associates

Responsible for checking all fire, life safety equipment are within the expiry limits (such as hand held chemical extinguishers etc)

Ensure prompt reporting of maintenance issues by safety & security officers as they record them during their patrols.

Conduct random bag inspections of associates entering and leaving the building. Ensure asset removal policy is adhered to, to prevent hotel assets being removed from the hotel without the proper authority

Maintain perimeter patrols at points of entry and egress to ensure that all people within the hotel environs have a genuine purpose and are not loitering or are present for other reasons.

Regularly attend to the common area where guests present and make guests feel delighted and secured. For examples, greeting guests at the club lounge, holding doors at the entrance, assisting with deliveries when necessary

Take appropriate action to resolve guest complaints. Communicate with guests in a manner, which promotes goodwill, trust and satisfaction

Initiate action to correct a hazardous situation and notify supervisors of potential dangers

Our ideal Security Supervisor:

As an ambassador of Four Seasons, our ideal Security Supervisorcandidate will havestrong leadership and communication skills and good problem-solving ability. Applicants are required to have two years experience of public or private security in a supervisory/managerial capacity. A T.I.P Director of Security or Security Chief is preferred. Applicants also are required to have a flexible schedule and the ability to work all shifts, weekends and holidays. First Aid, CPR and Defibrillator Certification is also preferred.

Must have the legal right to work in Spain and have fluency in English and Spanish.

What we offer: 
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals

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