Product trainer

hace 1 mes

Madrid, España ODILO A tiempo completo

We are ODILO: a fast-growing edtech company with a mission to democratize access to high-quality education and provide educational technology solutions to help our users reach their full potential.

Through our solutions, we integrate access to millions of digital content items from the world's best providers and, using educational technology and Artificial Intelligence, enable any organization to create its own unlimited learning ecosystem.

Currently, more than 4,500 institutions (governments, schools, libraries, universities, companies and startups) place their trust in Odilo, providing access to the benefits we offer to more than 149 million users in over 50 countries.

Our team is truly international (19+ nationalities) with the best talent across the education, media, content, and technology sectors.

As a Product Trainer, you will facilitate the successful adoption of our product among our diverse range of stakeholders. You will be responsible for developing and executing comprehensive training programs tailored to the needs of various user groups. It is also part of this role designing training materials, such as tutorial videos and user guides, so you can ensure that our clients receive the necessary support to maximize their experience with our product.

Success in this position necessitates adeptness in thriving within a fast-paced environment, exceptional communication skills, creativity, self-motivation, a proven track record of working with digital products, and a positive and engaging approach to interact with diverse audiences.

What you will do at ODILO:

  • Develop and implement training strategies and materials to effectively educate stakeholders on the features, functionalities, and benefits of our product.
  • Deliver engaging and informative training sessions to teachers, students, families, and organizational employees, both in-person and virtually.
  • Collect feedback from users during and after training sessions to continually improve training content and delivery methods.
  • Collaborate with the Customer Success team to understand user needs and tailor training programs accordingly.
  • Stay up-to-date on product updates and enhancements to ensure training materials remain current and relevant.
  • Provide ongoing support to users and address any questions or concerns related to product usage.
  • Analyze customers consumption data and behavior in our platforms to enhance and optimize our training initiatives


The ideal candidate will bring:

  • Proven experience in delivering training or educational programs, preferably in a technology-driven environment.
  • Excellent communication and presentation skills, with the ability to effectively engage diverse audiences.
  • Fluent in Spanish, English and Portuguese
  • Strong skills with MS Office
  • Detail-oriented with a commitment to delivering high-quality training experiences.
  • Ability to adapt to changing priorities and thrive in a fast-paced environment.
  • Strong time management skills, solve problems and multitask.


What would make us happy:

  • Proficiency in handling technological products.
  • Excellent ability to engage and captivate audiences to effectively deliver training sessions.
  • Proficiency in learning methodologies, ensuring effective training approaches.
  • Knowledge in design tools like Canva for creating engaging training materials.
  • Familiarity with reporting tools such as CRM systems
  • Strong analytical skills with the ability to interpret actionable insights from data.


Why ODILO?

Working at ODILO is about being part of a permanent learning culture, where everyone has the opportunity to take on challenges and participate in the growth of the company.


But we also offer:

  • A unique and challenging job within an international, creative, and ambitious work environment.
  • Remote or Semi-remote work options available.
  • Flexible Compensation Plans: Food, Transportation, Childcare, Training, Health insurance and much more.
  • A salary commensurate with track record and experience
  • Real opportunities for internal professional development.

…And more

Sounds like a mission made for you? Then we need to talk

 

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*ODILO es una entidad comprometida con la Diversidad e Inclusión, por lo que acepta la presentación de candidaturas sin sesgos.

*ODILO is an entity committed to Diversity and Inclusion, which is why it accepts the presentation of candidatures without bias.

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