Customer Service Fragrances
hace 2 meses
We are looking forward to strengthening our Fragrances team with a temporary Commercial Assistant
What you will do:
- Assistant activities: Organizing meetings and trips (bookings, currency and visas management), preparation of meetings and visits to Lucta, assistance to our Area managers.
- Sales Operations: Contact with clients, order processing, managing technical documentation, creating and updating data in our internal systems.
- Order Coordination: Entering and maintaining customer data, receiving orders, setting shipment and delivery, portfolio issuance, coordination between expedition-production and foreign trade, confirmation of orders to customers, annual price updates, monitoring and control.
- Follow-up of: Pending sample bulletins, data information for customer shipments, tracking claims and returns and maintenance of the file. Preparation of statistics.
- Service to affiliates: Organization and maintenance of the information shared with the affiliates, reporting on subsidiary requests, coordination of affiliate samples and orders.
Requirements:
What do you need:
- Mid-Level studies.
- Proficient in spoken and written English and Spanish. Other languages will be valued.
- At least 2-3 years of experience as Assistant in a Commercial team or performing Customer Service activities.
- Experience in SAP Customer Service.
Core competencies we will value:
- Passion for joining our team
- Customer Centricity
- Team player
- High degree of problem-solving skills
- Proactivity
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