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Digital Content Trainee

hace 2 meses


Madrid, España Radisson Hotel Group, Madrid Office A tiempo completo

Radisson Hotel Group is
currently looking for a Digital Content Trainee who will be responsible for
on-time delivery of digital content on its multi-lingual global e-commerce
RadissonHotels.com and Radisson Hotels app to join its new Digital Experience
Center of Excellence in Madrid.



The right person
for this role:




  • Is
    Digital savvy and passionate about digital and websites
  • Has
    a high level of English, other languages are a plus
  • Has
    a strong attention to details and seeks quality
  • Likes
    to solve problems and thinks creatively
  • Is
    adaptable/resilient and knows how to handle the unexpected
  • Is
    intellectually curious and creative
  • Is
    organized and able to navigate competing priorities


Mission:



The Digital
Content Trainee 
at Radisson Hotel Group will help ensure that
RadissonHotels.com and Radisson Hotels app display fresh and high-quality
content (both text and visual elements) to help the user make a booking
decision. Specifically, the purpose of this role is to:  



  • Work with the content tools to keep the digital channels
    up-to-date and appealing to the customers.
  • Support the hotel content needs in order to drive business to
    the properties
  • Test innovations and solutions before the go-live


Responsibilities:



The Digital
Content Trainee
will:




  • Aid
    in maintaining high-standard web content on RadissonHotels.com and
    Radisson Hotel app including completing online content changes.
  • Operate
    the Content Management System (CMS) to publish content on the website and
    app.
  • Collaborate
    with the team to determine their needs and recommend solutions that meet
    those needs.
  • Assist
    in the testing and development processes, working alongside the CMS
    manager
  • Actively
    participate in web projects providing updates and insights when required.
  • Review
    reported content requests and provide or implement the fix or workaround.
  • Update
    guidelines and standards where needed in internal documentation