Data Center Operations Technician

hace 1 semana

Zaragoza, España Amazon Data Services Spain, S.L. A tiempo completo
AWS Infrastructure Services (AIS)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

This role is a unique opportunity to work in some of the most cutting edge data centers in the world. Amazon data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in the region.

As a Data Center Technician, you will work as part of the Operations team whose primary responsibility is the maintenance and upkeep of the data center infrastructure. You will be the primary point of contact for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Database Engineers, Technical Operations) and external customers (Hardware Vendors, Contractors, Service Providers among others).

Key job responsibilities
· You will interact with stakeholder in Spain and across EMEA, so both Spanish and English language proficiency is essential
· Working to meet SLA’s against assigned trouble tickets via a directed workflow.
· Being first line touch point for hardware troubleshooting and technical issues.
· Performing regular server hardware repairs(drives, motherboards etc).
· Carrying out routine network, server hardware and OS related repairs.
· Working with cross-functional teams on a regular basis to complete routine work.
· Engaging with Smart Hands in EU Regional POPs.
· Adhering to security and safety best practices in the data center.
· Participating in Data Center power & cooling events.
· Participating in team meetings for metric analysis and daily/weekly goals achievement.
· Identifying and help create documentation for use globally.
· Identifying and help create process improvements relevant to the data center environment.
· Performing server upgrades, rebuilds, scheduled works as required.
· Interacting with third party vendors & contractors.
· Contributing to the development of other team members.

**Must be fluent or at least advanced level in English
*Please submit CV in English

We are open to hiring candidates to work out of one of the following locations:

Zaragoza, ESP

BASIC QUALIFICATIONS

- Knowledge of IT system hardware and network concepts

PREFERRED QUALIFICATIONS

- Knowledge of TCP/IP networks

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